Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori S. Warren

Walnut Creek,CA

Summary

Distinctive blend of expertise applied in both for-profit & nonprofit sectors includes qualitative research design/implementation, strategic communications planning/execution, brand development/realization, client service, project management, & new business development. Looking to continue to apply this expertise in a consulting or part-time role, preferably in a do-gooder environment.

Overview

34
34
years of professional experience

Work History

Director, Marketing & Communications

REDF (Roberts Enterprise Development Fund)
06.2015 - 04.2024

REDF is a philanthropy that invests in employment social enterprises―purpose-driven businesses that provide jobs, training, and support to people breaking through barriers to employment.

  • Rebuilt marketing/communications department, including establishing a myriad of foundational marketing principles/practices that greatly increased impact.
  • Hired/nurtured a talented team and created an environment that kept them happy, challenged, and working at REDF longer than they did anywhere else.
  • Established department as a vital (and beloved) strategic partner, using mark/coms to help program teams deliver on their KPI's.
  • Brought relentless asset-framed perspective to all communications, conveying the strength, perseverance, and untapped talent of the people we served.
  • Partnered with photographers, graphic designers, videographers, website builders, and PR experts to take REDF’s branding to the next level.
  • Led two website rebuilds and two graphic identity refreshes.
  • Played an active role in REDF’s internal DEI work, including asking hard questions and helping people feel comfortable being uncomfortable.

Senior Marketing Communications Manager

KIPP Foundation
09.2013 - 01.2015

KIPP, the Knowledge is Power Program, is a national network of free, college-preparatory public charter schools dedicated to preparing students in under-served communities for success in college and in life.

  • As a senior member of a five-person team, responsible for building/maintaining KIPP's brand and supporting the marketing of 162 charter schools around the country.
  • Led effort to redesign the Report Card, the organization's signature fundraising annual report.
  • Led planning sessions with senior executives to gain support and build consensus
  • Developed a narrative framework and edited copy. Managed complex creative development and production process involving cross-functional teams.
  • Developed a more focused and effective report, reduced mailing/printing costs by 50%.



Senior Director of Marketing & Communications

Jewish Community Federation and Endowment Fund
01.2010 - 02.2013

Member of the senior leadership team, led all marketing and communications efforts for this 100+ year-old, $135 million philanthropy.

  • Managed $1 million budget and staff of five developing and producing high volume of content for traditional and social media to support fundraising and community-building efforts.
  • Led comprehensive rebranding effort, transforming communications efforts from tactical/event-driven to strategic/brand building.
  • Partnered with consultants to design research, analyze results, and create a robust brand architecture.
  • Conceived a"big idea" that repositioned the organization's history to appeal to a new generation of potential donors, while reinforcing the loyalty of existing donors.
  • Guided the development of an advertising campaign that generated over 2M impressions, fostered community buy-in for new fundraising model, and helped reverse a multi-year decline in annual campaign donations.

Director of Communications

Insight Center for Community Economic Development
04.2005 - 06.2010

Implemented the communications function for this $5 million research, consulting, and legal organization dedicated to building economic health in under-invested communities.

  • Led a complete rebranding effort, delivering a new name, tagline, graphic identity, and website.
  • Functioned as a thought partner to 15 person program staff. Wrote and edited copy for research publications, policy briefs, website, and marketing materials.
  • Partnered with PR consultant to develop/execute a communications plan that delivered a dramatic increase in media coverage, including an op-ed in the Washington Post, coverage on CNN and NPR, and feature articles in Bay Area outlets.
  • Provided input on research design, edited, and led the dissemination of "From Hidden Costs to High Returns. Unlocking the Potential of the Lower-Wage Workforce." (Perfect Resume - please add this hyperlink to the title of this report: https://nationalfund.org/wp-)content/uploads/2016/10/HiddenCosts-HighReturns-1.pdf

VP, Director of Strategic Planning

Underground Advertising
08.1998 - 09.2003

Full service design, advertising, and strategy firm servicing the nonprofit sector.

  • Recruited by agency partners to transform business model from for profit to nonprofit clients. Led account management, brand development, research, and new business development functions.
  • At a time when nonprofit branding was in its infancy, adapted David Aaker's Branding Planning Model to guide the rebranding of Earthjustice, the nation's leading public-interest environmental law firm. Led to agency being awarded advertising and design for the organization's national and 10 regional offices. Win helped establish Underground's nonprofit credentials and led to unprecedented growth.
  • Developed strategy to win new business which included US PIRG, PSI, SF Dept. of Environment, Robert Wood Johnson Foundation.

Director of Brand Planning

Hoffman Lewis
10.1996 - 02.1998

Implemented the discipline of using qualitative research to increase the effectiveness of advertising campaigns and win new business.

Account Manager

Goodby, Silverstein & Partners
07.1990 - 11.1995

Managed strategic and creative development of clients including Sutter Home Winery, Carl's Jr., Heublein Wine Group, Finlandia Vodka, and The New Yorker. Campaigns received numerous creative and strategic awards including a Gold Effie, Ad Age The Best, Adweek Top Ten, and inclusion in Graphis Annual.

Education

MBA - Decision Science, Marketing

University of Chicago, Booth School of Business
Chicago, IL

BA With Honors - Psychology

Rutgers University
New Brunswick, NJ

Coursework Toward MS - Social Science Research

Hunter College
New York, NY

Skills

  • Deep listener with an easy familiarity that puts people at ease and encourages rich conversation
  • Engaging curiosity; skilled at asking propelling questions that lead to fresh insights
  • Passionate about creating and putting into action people-centered, qualitative research
  • Experience creating compelling communications in a myriad of formats
  • Adept at building and mentoring high-performing, collaborative, happy teams
  • Skilled at managing projects with aplomb and efficiency

Timeline

Director, Marketing & Communications

REDF (Roberts Enterprise Development Fund)
06.2015 - 04.2024

Senior Marketing Communications Manager

KIPP Foundation
09.2013 - 01.2015

Senior Director of Marketing & Communications

Jewish Community Federation and Endowment Fund
01.2010 - 02.2013

Director of Communications

Insight Center for Community Economic Development
04.2005 - 06.2010

VP, Director of Strategic Planning

Underground Advertising
08.1998 - 09.2003

Director of Brand Planning

Hoffman Lewis
10.1996 - 02.1998

Account Manager

Goodby, Silverstein & Partners
07.1990 - 11.1995

MBA - Decision Science, Marketing

University of Chicago, Booth School of Business

BA With Honors - Psychology

Rutgers University

Coursework Toward MS - Social Science Research

Hunter College
Lori S. Warren