Lori Taylor
Altoona,PA
Summary
Personable Medical Assistant bringing 25 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. 25 Knowledgeable Certified Medical Assistant with exceptional background over 25+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
23
23
years of professional experience
Work History
Certified Medical Assistant, Senior
UPMC Hil
Altoona, PA
06.2023 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
Certified Medical Assistant
Nason CONEMAUGH OCCUPATIONAL HEALTHcupational
Roaring Spring, PA
11.2021 - 06.2023
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Worked with legal documents for the Department of Transportation for CDL physicals and clearances.
Certified Emergency Medical Technician
UPMC Altoona
Altoona, PA
12.2000 - 06.2022
- Responded to 911 calls and provided medical assistance at scenes of accidents or other medical emergencies.
- Assessed patients' conditions and determined appropriate course of treatment, including administering medications and performing procedures such as CPR, intubation, and splinting.
- Maintained patient records accurately and up-to-date, documenting treatments given and vital signs taken.
- Provided pre-hospital emergency care for critically ill or injured patients according to established protocols.
- Administered oxygen therapy, glucose monitoring, IVs, EKGs, wound dressing changes, immobilization techniques, cardiac monitoring and defibrillation services and trauma interventions as needed.
- Performed triage on multiple victims during mass casualty incidents.
- Reviewed patient histories prior to treating them in order to determine any existing conditions that may affect treatment decisions.
- Worked with local law enforcement personnel during criminal investigations involving medical evidence collection.
- Participated in continuing education courses to stay abreast of the latest advances in emergency medicine technology.
- Assisted with training new Emergency Medical Technicians.
- Communicated effectively with other healthcare professionals regarding patient information.
- Demonstrated dedication to providing quality care through continued training and education.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Phlebotomist
UPMC Altoona
Altoona, PA
12.2001 - 12.2014
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Provided assistance to clinical staff during patient visits.
- Educated patients on proper blood draw techniques.
- Verified patient information prior to specimen collection.
- Followed all safety protocols when handling hazardous materials.
- Calibrated equipment according to manufacturer specifications.
- Ensured compliance with federal regulations governing laboratory procedures.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
- Assisted in the training of new phlebotomists.
- Reported any abnormal results or trends to supervisor or laboratory manager.
- Responded quickly and effectively to emergency situations.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Education
Associate Degree in Medical Assistant - Health Care - Medical Assistant
YTI Career Institute - Altoona
Altoona, PA11-2014
Certified Phlebotomy Technician - Healthcare
Mount Aloysius College
Cresson, PA11-2000
Skills
- HIPAA Compliance
- Inventory and supply management
- Clinical applications
- Medical Terminology
- Medical Billing
- Vital Sign Monitoring
- Specimens collection and processing
- Inventory Management
- Medical Records Management
- Phlebotomy
- Patient-focused care
- Patient Flow Management
- Data Entry
- Procedure Assistance
- Sterilization techniques
- Emergency Room Procedures
- Reliable transportation
- Calm and level-headed under duress
- Medical terminology proficiency
- Diagnostic Procedures
- Catheter change and preparation
- First Aid
- Valid PA driver's license
- Understands medical procedures
- Direct Patient Care
- Maintaining confidentiality
- Adaptable
- Advanced anatomy knowledge
- Human anatomy and physiology
- CPR
- Pulmonary function tests (PFTs)
- Venipuncture and phlebotomy
- Medical coding
Timeline
Certified Medical Assistant, Senior
UPMC Hil
06.2023 - Current
Certified Medical Assistant
Nason CONEMAUGH OCCUPATIONAL HEALTHcupational
11.2021 - 06.2023
Phlebotomist
UPMC Altoona
12.2001 - 12.2014
Certified Emergency Medical Technician
UPMC Altoona
12.2000 - 06.2022
Associate Degree in Medical Assistant - Health Care - Medical Assistant
YTI Career Institute - Altoona
Certified Phlebotomy Technician - Healthcare
Mount Aloysius College