Lori Taylor
Summary
Dynamic Payroll Coordinator at JPS Health Network with expertise in payroll administration and relationship building. Successfully improved employee satisfaction through timely issue resolution and enhanced onboarding processes. Proficient in Excel reporting, ensuring accurate data management and confidentiality. Recognized for fostering collaborative environments and driving operational efficiencies across departments.
Overview
9
9
years of professional experience
Work History
Payroll Coordinator
JPS Health Network
05.2016 - Current
- Serve as primary contact for over 9000 employees regarding administrative assistance and resolving issues related to payroll and HR
- Monitor and collect data to resolve any issues that may arise with employees and partners
- Support HR with onboarding functions and implementing best practices across all levels
- Maintain confidentiality of sensitive employee information by adhering to strict data protection policies and procedures
- Assist with year-end processing including W2s forms preparation
- Improve employee satisfaction with timely resolution of payroll inquiries and concerns, fostering a positive work environment
- Maintain payroll information by collecting, calculating, and entering data into payroll system
- Generate paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution
- Collaborate with department leads and senior management to coordinate operations and drive improvements
- Organize spaces, materials and catering support for internal and client-focused meetings
- Leverage Excel for data analysis and generating reports to support decision making
- Develop and foster effective relationships with vendors and suppliers
- Establish and implement policies and procedures to improve the efficiency of office operations
- Monitor office supply needs with consistent inventory checks and requisition approvals
- Confer with other departments on projects involving multiple teams from different divisions
Remote Sr. Personal Stylist
StitchFix
06.2016 - 08.2021
- Exceeded average order value of $500 per transaction and productivity by interpreting unique customer feedback
- Built and maintained long term relationships with clients by understanding their lifestyle, anticipatory needs, and preferences, successfully driving repeat business and upselling premium items based on detailed data analysis
- Participated in brand expansion initiatives and provided styling services for higher end clients
- Analyzed sales data from daily transactions to identify best-selling products and generate reports for management review
- Consulted with clients to determine style preferences and provide appropriate recommendations for new image
- Increased client retention rates by offering ongoing support and follow-up consultations to ensure continued wardrobe success
- Managed client profiles and updated preferences using web based tools (Stitch Fix platform), ensuring that all data was accurate and up to date for personalized styling and seamless service
- Nurtured a creative environment during one-on-one sessions that encouraged open exploration of new styles tailored to each individual's preferences
Education
BBA - Finance
Prairie View A&M University
Prairie View, TX, USCertification - Women's Entrepreneurship
Cornell University
Ithaca, NY, USSkills
- Payroll administration
- Data entry
- Excel reporting
- Confidentiality maintenance
- W2 preparation
- Employee onboarding
- HR collaboration
- Attention to detail
- Relationship building
- Problem solving
- MS office suite
- Employee file maintenance
- Documentation and recordkeeping
Skills
- Excellent Communication
Timeline
Remote Sr. Personal Stylist
StitchFix
06.2016 - 08.2021
Payroll Coordinator
JPS Health Network
05.2016 - Current
BBA - Finance
Prairie View A&M University
Certification - Women's Entrepreneurship
Cornell University
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