Lori Tillapaugh
Grenola,KS
Summary
Adept at enhancing customer satisfaction and streamlining operations, leveraged my expertise in meat preparation and safety at Family Tree Meats to significantly improve workflow efficiency.
Offering solid foundation in administrative functions and eagerness to learn and grow in professional environment. Brings ability to quickly adapt to new tasks and develop essential office skills. Ready to use and develop organizational and communication skills role.
Personable and organized individual with passion for efficiency and teamwork. Possesses strong understanding of office software applications and excellent communication skills. Capable of streamlining processes to enhance productivity and support team success.
Overview
1
1
year of professional experience
Work History
Office Worker
Family Tree Meats
10.2023 - Current
- Enhanced customer satisfaction by providing expert advice on meat selection and preparation techniques.
- Skillfully performed precision cuts on various meats to meet specific customer requests or requirements.
- Regularly assessed product quality and freshness, promptly addressing any concerns to maintain high standards for our customers.
- Maintained a clean and organized butcher block area, ensuring compliance with health and safety regulations.
- Upheld company standards for food safety, cleanliness, and sanitation within the butcher block department at all times.
- Supporting cross-functional team initiatives by assisting other departments when needed during busy periods or staffing shortages.
- Effectively managed time and priorities, ensuring all daily tasks were completed accurately and efficiently while maintaining a focus on customer service.
- Proactively identified opportunities to improve workflow efficiency within the butcher block department, implementing changes where necessary.
- Reduced waste by monitoring expiration dates closely and rotating stock accordingly.
- Consistently offered excellent customer service through attentive listening, clear communication, and knowledgeable assistance with meat-related questions or concerns.
- Assisted customers in selecting and preparing specialty cuts of meat, resulting in increased loyalty and repeat business.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Restocked products based on available inventories and customer demands.
- Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Handled cash and made change to process sales transactions for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Oversaw merchandising initiatives, ensuring attractive displays that appealed to customers.
- Addressed customer concerns promptly, resolving issues professionally while maintaining a positive reputation for the department.
- Implemented safety procedures to reduce workplace accidents and maintain a clean working environment.
- Trained new employees in proper butchery techniques, leading to increased productivity and efficiency.
- Maintained equipment in excellent condition through regular maintenance and cleaning protocols.
- Assisted customers with custom orders, addressing their specific needs and preferences.k
Butcher Shop Cleaner
Family Tree Meats
10.2023 - Current
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Wrapped meat produce to maintain quality, freshness and condition.
- Adhere to safety and cleanliness standards and maintained equipment.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Stocked, rotated and priced merchandise to meet store standards.
- Identified cuts of meat, grading and pricing accordingly.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Ensured quality control measures were consistently met throughout the butchering process.
- Managed inventory effectively, minimizing waste through proper rotation and storage practices.
- Reduced wait time for customers through efficient multitasking during peak hours.
- Implemented creative merchandising ideas to attract customers and promote special offers, resulting in increased sales.
- Performed meat inspections and checked temperature environment to maximize food safety.
Education
High School Diploma -
05-1997
Skills
- Verbal communication
- File organization
- Professionalism and etiquette
- Positive attitude
- Organizing and categorizing
- Customer service
- Invoice processing
- Dedicated team player
- Professional and mature
- Valid Driver's license
- Resourceful
- Mail handling
- Filing and data archiving
- Supply restocking
- Front office management
- Quickbooks
- Bookkeeping
- Payment processing
- Filing systems
- Maintaining records
Timeline
Office Worker - Family Tree Meats
10.2023 - Current
Butcher Shop Cleaner - Family Tree Meats
10.2023 - Current
East Valley High - High School Diploma,
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