Lori Wallenstein
Wolsey,South Dakota
Summary
Results-oriented expert with comprehensive background in kitchen management and administrative support. Demonstrated capacity to optimize operations, elevate service standards, and ensure adherence to health regulations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
SD Federal Property Agency
Huron , SD
07.2017 - Current
- Managed incoming calls and directed inquiries to appropriate departments promptly.
- Maintained organized filing systems for easy access to important documents.
- Entered data into spreadsheets using Microsoft Excel and similar programs.
- Greeted visitors professionally, addressing inquiries and directing to relevant personnel.
- Updated online catalog with new items and announcements efficiently.
- Oversaw online auctions, writing up, inputting, and collaborating with GSA to sell excess items.
Kitchen Manager
Shooters Saloon
Wolsey, South Dakota
10.2009 - Current
- Managed daily kitchen operations to ensure workflow efficiency and quality standards.
- Trained and supervised kitchen staff on cooking techniques and safety protocols.
- Monitored inventory levels, ordering supplies to meet operational needs.
- Implemented sanitation procedures to comply with health department regulations.
- Coordinated with front-of-house staff to enhance service during peak hours.
- Established surface and equipment schedules to maintain a clean and sanitized kitchen.
- Gathered guest feedback on food quality, resolving issues and refilling beverages.
- Conducted weekly inventories of food items in refrigerators and freezers.
CAC/Outreach Enrollment Specialist
Horizon Healthcare Inc
Huron , SD
08.2014 - 02.2017
- Educated patients on healthcare programs and services available through five clinics.
- Conducted outreach at community events to engage potential enrollees.
- Grouped educational sessions on ACA benefits and importance of health insurance.
- Enrolled clients in insurance plans via ACA, ensuring comprehensive coverage options.
- Explained health insurance programs to clients, focusing on tailored solutions.
- Assessed customer needs, providing detailed discussions on best-fit services.
General Manager
Huron Elks Lodge 444
Huron , SD
06.2014 - 02.2017
- Oversaw daily business operations, ensuring efficient functioning across all departments.
- Managed staff schedules to optimize team performance and coverage.
- Coordinated community events to promote local engagement and support.
- Evaluated vendor contracts, negotiating favorable terms for supplies and services.
- Trained employees on policies, procedures, and responsibilities for enhanced productivity.
- Maintained inventory levels while implementing corrective actions to reduce long-term costs.
- Cultivated vendor relationships to secure optimal pricing on supplies and materials.
- Ensured compliance with health department regulations regarding food safety standards.
Education
GED -
Huron High School
Huron, SD05-1992
Some College (No Degree) - Accounting and Finance
Colorado Technical University
Sioux Falls, SDSkills
- Food preparation and menu planning
- Inventory management
- Sanitation and health compliance
- Kitchen operations
- Staff training and development
- Customer service excellence
Certification
- CAC Certification
- HIPPA Certification
References
References available upon request.
Timeline
Administrative Assistant
SD Federal Property Agency
07.2017 - Current
CAC/Outreach Enrollment Specialist
Horizon Healthcare Inc
08.2014 - 02.2017
General Manager
Huron Elks Lodge 444
06.2014 - 02.2017
Kitchen Manager
Shooters Saloon
10.2009 - Current
GED -
Huron High School
Some College (No Degree) - Accounting and Finance
Colorado Technical University
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