*Dedicated to strengthening administrative operations to streamline costs and enhance procedures.
*Cultivate long-lasting relationships with students and staff to strengthen program success.
*Motivational leader with top-notch communication, organizational and strategic planning abilities.
*Perceptive educator with solid record of accomplishment in attaining and surpassing targets during 20-year career. *Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. *Solid relationship-builder with decisive approach to solving operational problems.
*Organized and dependable candidate successful at managing multiple priorities with a positive attitude. *Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Director of Admissions
South College
02.2023 - Current
Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
Designed effective and user-friendly processes for both admissions and applicant review.
Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
Implemented recruitment methods designed to increase application pool within targeted areas.
Improved policies and procedures to maximize Admissions process
Managed team of 10 Admission Advisors in daily activities, team building, goal setting
Director of Online Enrollment
Salem University
02.2022 - 02.2023
Directed local and remote team of admissions and financial aid representatives
Develop and present all new hire training for Admissions and Financial aid department
Create and implement all required training and continuing education for admissions department
Design, develop and facilitate multi-platform content to support targeted learning and behavioral change using best practices in learning theory, learning technology
Facilitates training curriculum, coaching and team building and/or selects internal facilitators for program delivery
Prepares team leads as teachers as part of continuous improvement/learning culture
Organized Standard operation procedures for all functions of admissions and financial aid and trained all employees on new procedures
Supervises, trains, and manages goal-oriented admissions department
Supervised and Manages goal-oriented financial aid department
Sets goals for assigned teams and employees
Manages lead flow, KPIs, pacing, and packaging rates to meet established goals
Ensures that team maintains highest level of quality and compliance through continuous improvement and training
Creates daily, weekly, and monthly reports of Admissions and Financial Aid Advisor activity accordingly and is responsive to requests for data and updates from leadership
Campus Director
Tricoci University
04.2018 - 12.2020
Campus bought out by investors out of Texas
Independently direct and manage day to day campus operations to successfully achieve business
Goals and objectives and over all campus profitability
Ensure high customer service standards and positively influence employees
Motivate students and staff, communicate staff and student performance expectations and
Develop specific goals and objectives for each
Perform administrative functions and complete management reports
Accurately and timely abide by TUB, State and Federal standards
High School Teacher and Career and Technical education Program Director
Emmerich Manual High School
08.2016 - 01.2018
Instruct Business courses for students 9th thru 12th grade – Marketing, Introduction to Business and Preparing for Colleges and Careers, Business law & Management
Instructing includes lesson planning, classroom management, grading and presentation
Responsible for training, guiding and directing 5 teachers within Career and Technical Education Department (CTE)
Accountable for weekly reports for compliance of CTE department and Charter Schools USA
Other activities include: Teacher sponsor for prom committee
Director of Education
Med Tech, Kaplan College And Daymar College
11.2003 - 12.2016
Hire and train all new instructors,
Responsible for motivating faculty and retaining 89% of student body
Creating quarterly schedules for student body
Counsel and assist students in goal setting and accomplishing degree programs
Manage and coordinate all book store activities
Monitor department budget
Oversaw development and implementation of quality educational programs.
Recruited, trained and mentored faculty and staff in best practices for instruction.
Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
Observed teachers and students in classrooms to gather data and improve instruction.
Counseled and monitored at-risk students for attendance, academic progress and behavioral concerns.
Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
Designed or used assessments to monitor student learning outcomes.
Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
Planned, administered and controlled budgets and produced financial reports.
Adjunct instructor
Multiple Schools
09.1999 - 11.2016
Taught following business courses: Business Law, Advertising, Marketing, Sales, and Principles of business, Business Communications, Strategies for Success, Freshman / 1st year student strategies and Management
Responsible for retention of students within classes
Wrote and prepared lessons plans
Improved student understanding by efficiently managing teaching materials and answering students' discussion inquiries.
Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
Improved student performance by defining clear goals and communicating performance metrics.
Examined and graded assignments and assessments to report grades to appropriate personnel.
Created and implemented course agendas, lesson plans and activities to successfully meet course objectives.
Defined and articulated goal learning outcomes, performance metrics, and changes to improve student learning.
Created unique, student-centered lesson plans and assignments for each class to promote maximum learning and knowledge retention.
Participated in school retention initiatives by providing regular, accurate and timely feedback to students and school concerning academics, behavior and attendance.
Designed and delivered class instruction to meet course competencies.
Scored exams and graded student performance fairly.
Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles.
Advised students in academic matters to improve successful course completion.
Evaluated and selected instructional materials and texts to prepare course materials and lesson plans.
Education
Ph.D. - Organizational Psychology
Walden University
MBA - Business
Indiana Wesleyan University
Marion, IN
04.2000
B.A. - Telecommunications, Specializing, Advertising and Marketing, Business Marketing Management
Indiana University
5.1995
Skills
Coordinating Applications
Staff Support
Recruit Students
Customer Acquisition
Employee Performance Management System
Data Communications
Educational Strategies
Improve Faculty Performance
Brand Development and Awareness
Academic Administration
Enrollment Procedures
Academic Reporting
Employee Performance Reviews
Accomplishments
8/1998 – Current – Real Estate Broker’s license
Awards
2012- Employee of the year-
2003- 2005 – Secretary of Women’s Council of Realtors (WCR)
1999-2003- Member-Columbus Board of Realtors
1996-Honorable Mention– Print advertising award– the annual ideas contest sponsored by INAEA
1995– Sales Person of the Month/Indianapolis Star and News — Received the honor after increasing total sales by 26% over goal and increasing active account by 11, 90% of which were new advertisers.
Timeline
Director of Admissions
South College
02.2023 - Current
Director of Online Enrollment
Salem University
02.2022 - 02.2023
Campus Director
Tricoci University
04.2018 - 12.2020
High School Teacher and Career and Technical education Program Director
Emmerich Manual High School
08.2016 - 01.2018
Director of Education
Med Tech, Kaplan College And Daymar College
11.2003 - 12.2016
Adjunct instructor
Multiple Schools
09.1999 - 11.2016
Ph.D. - Organizational Psychology
Walden University
MBA - Business
Indiana Wesleyan University
B.A. - Telecommunications, Specializing, Advertising and Marketing, Business Marketing Management