Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Waren

Summary

Reliable and competent Medical Billing professional with exceptional data entry and customer service skills. Considered a talented employee to resolve issues. Offering a great attitude and a strong ethic.

Overview

8
8
years of professional experience

Work History

Healthcare Billing Specialist

LabCorp
Greensboro, NC
10.2018 - 07.2019
  • Research, translate,and analyze routine front end billing issues.
  • Research, translate, and update demographic data to ensure prompt payment from customers.
  • Resolve system issues from daily reports to determine appropriate resolution action.

Medical Receptionist

Piedmont Ear, Nose, And Throat
Winston Salem, NC
05.2012 - 08.2012
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.

Front Desk Receptionist

Staffmasters
High Point, NC
06.2009 - 05.2012
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Collected room deposits, fees and payments.

Medical Receptionist

Cornerstone Eyecare
High Point, NC
10.2005 - 06.2009
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.

Education

High School Diploma -

Trinity High School
Trinity, NC
06.1999

Skills

  • Diagnostic Codes
  • Time Management
  • Professional Development
  • Protested Check Handling
  • Verbal and written communication
  • Customer Service
  • Filing
  • Cash Handling

Timeline

Healthcare Billing Specialist

LabCorp
10.2018 - 07.2019

Medical Receptionist

Piedmont Ear, Nose, And Throat
05.2012 - 08.2012

Front Desk Receptionist

Staffmasters
06.2009 - 05.2012

Medical Receptionist

Cornerstone Eyecare
10.2005 - 06.2009

High School Diploma -

Trinity High School

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Lori Waren