Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Executive Development And Certifications
Core Leadership Competencies
Timeline
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Lori Weaver

Lebanon,IN

Summary

Dynamic Health Facility Administrator with a proven track record at Crown Pointe Communities, excelling in budget development and staff retention. Expert in compliance and quality assurance, achieving 100% deficiency-free inspections. Passionate about enhancing patient experiences and fostering team collaboration to drive operational success and improve service delivery.

Overview

26
26
years of professional experience

Work History

Health Facility Administrator

Crown Pointe Communities
02.2011 - Current
  • Direct all administrative operations and clinical operation manager, including budgeting, staffing, scheduling, and patient care coordination.
  • Ensure compliance with state and federal healthcare regulations, achieving 100% deficiency-free inspections.
  • Oversee interdisciplinary teams, fostering collaboration that improves staff retention and morale.
  • Implement operational efficiencies that reduced overhead costs while improving service delivery.
  • Managed day-to-day operations of an assisted living facility, including staffing, compliance, and resident satisfaction programs.
  • Led facility readiness for state and CMS audits, ensuring compliance with all regulatory requirements.
  • Developed staff training programs that improved clinical documentation accuracy.
  • Communicated with stakeholders regarding facility performance and strategic initiatives.
  • Developed safety protocols to protect patients, visitors, and staff within the community.
  • Evaluated vendor contracts to optimize services and reduce operational costs.
  • Monitored staff performance, providing feedback and guidance when necessary.
  • Managed financials, budgets, billing and collections processes for the health facility.
  • Implemented strategic plans to improve efficiency and profitability within the health facility.
  • Prepared weekly reports on operational activities for senior management review.
  • Developed effective communication strategies between patients, families, physicians and staff members.
  • Created marketing plans to promote awareness of the health facility's services in the community.
  • Conducted regular safety inspections of the physical plant to ensure compliance with applicable standards.
  • Coordinated all aspects of personnel management such as hiring, training, evaluating performance, and resolving conflicts.
  • Participated in developing goals for patient satisfaction scores at the health facility.
  • Analyzed data from surveys and assessments to identify areas needing improvement within the health facility.
  • Oversaw daily operations of the health facility to ensure quality care was provided.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.

Executive Director

Trilogy Wellbrooke of Carmel
Indianapolis, Indiana
03.2021 - 09.2021
  • Oversaw staff recruitment, training, and performance management processes.
  • Directed compliance with regulatory requirements and best practices in governance.
  • Implemented strategic planning processes to drive long-term vision and mission alignment.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Optimized supply chain to reduce materials costs and improve distribution.

Forensic Interviewer

State of IN, Marion Co. Special Investigations Unit
02.2010 - 02.2011
  • XXXXXXXXXX- Job details
  • XXXXXXXXXX Job details
  • Conducted interviews with victims and witnesses to gather detailed information.
  • Collaborated with law enforcement to assess case details and investigative strategies.
  • Developed rapport with interview subjects to facilitate open communication.
  • Documented interview findings accurately for legal and investigative purposes.
  • Maintained confidentiality of sensitive information throughout the investigative process.
  • Educated victims about their rights under the law as well as available resources for further assistance.
  • Monitored body language cues throughout each interview session while actively engaging subjects in conversation.
  • Conducted in-depth interviews with victims of crime to collect evidence and information for criminal investigations.
  • Participated in regular training sessions designed to enhance knowledge base and stay abreast of new developments within the field.
  • Adhered to all applicable laws, regulations, policies, and procedures governing forensic interviews.
  • Collaborated with law enforcement personnel, attorneys, social workers, psychologists, and other professionals involved in the investigation process.
  • Served as an expert witness in court proceedings when necessary by presenting testimony regarding interview findings or providing additional insight into the case at hand.
  • Testified under oath in administrative hearings and criminal court cases.

Administrator/Executive Director

Golden Living Nursing Home
Indianapolis, Indiana
09.2007 - 08.2008
  • Negotiated contracts with vendors and service providers to optimize costs and efficiency.
  • Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
  • Conducted performance evaluations and recommended training programs for staff development.
  • Served as the primary point of contact for external stakeholders, including clients and partners.
  • Ensured compliance with health and safety regulations within the office environment.
  • Implemented strategies to take advantage of new opportunities.

Business Office Manager/Assistant E. D.

Greystone Healthcare
Bloomington , IN
06.1999 - 08.2007
  • Maintained financial records and prepared reports for management review.
  • Trained new staff on office procedures and software systems used.
  • Evaluated vendor contracts to secure best services for the office needs.
  • Processed invoices, purchase orders and other related paperwork required for business operations.
  • Maintained employee records, including payroll, vacation time and benefits information.
  • Monitored accounts receivable, advising of delinquencies or other account irregularities.
  • Answered phones promptly and directed calls appropriately.
  • Ordered supplies when necessary to keep the office running smoothly.
  • Provided customer service support to clients by responding to inquiries in a timely manner.
  • Performed human resources functions by conducting new hire orientation and administering benefits.
  • Scheduled meetings and appointments for executive team members.
  • Managed office budget and ensured accurate financial records were kept.
  • Acted as liaison between management team members, staff and external vendors.
  • Liaised with leadership to oversee and execute financial, budget and contractual matters.
  • Resolved customer complaints promptly and professionally.
  • Managed daily operations within the business office, ensuring efficient workflow and productivity.
  • Coordinated payroll processing, including verification of hours, calculation of earnings, and distribution of paychecks.
  • Monitored office expenditure and recommended cost-saving initiatives.

Education

B.S. - Business/Education

Indiana State University
Terre Haute, IN
12-2006

Skills

  • Healthcare Operations Leadership
  • Budget Development & Cost Control
  • Staff Recruitment, Training & Retention
  • CMS, Joint Commission, & State Compliance
  • Quality Assurance & Performance Improvement (QAPI)
  • Risk Management & Safety Oversight
  • Policy & Procedure Development
  • Patient Experience Optimization
  • EMR/EHR Implementation & Oversight
  • Vendor & Contract Negotiations
  • Project management
  • Marketing and public relations
  • Adaptability
  • Multitasking

Affiliations

  • American College of Healthcare Executives (ACHE) – Member
  • [State] Healthcare Association – Member

Accomplishments

  • Directed multi-department teams of up to [XX] employees, maintaining high performance and morale.
  • Spearheaded cost-control strategies that saved the organization $[XX,000] annually.
  • Led multiple facilities to achieve 'zero deficiency' survey outcomes.
  • Developed patient engagement programs that improved satisfaction scores.

Executive Development And Certifications

  • Healthcare Facility Management Certification (if applicable)
  • CPR & First Aid Certified
  • HIPAA Compliance & Privacy Officer Training
  • QAPI & Risk Management Leadership Training

Core Leadership Competencies

  • Healthcare Operations Leadership
  • Budget Development & Cost Control
  • Staff Recruitment, Training & Retention
  • CMS, Joint Commission, & State Compliance
  • Quality Assurance & Performance Improvement (QAPI)
  • Risk Management & Safety Oversight
  • Policy & Procedure Development
  • Patient Experience Optimization
  • EMR/EHR Implementation & Oversight
  • Vendor & Contract Negotiations

Timeline

Executive Director

Trilogy Wellbrooke of Carmel
03.2021 - 09.2021

Health Facility Administrator

Crown Pointe Communities
02.2011 - Current

Forensic Interviewer

State of IN, Marion Co. Special Investigations Unit
02.2010 - 02.2011

Administrator/Executive Director

Golden Living Nursing Home
09.2007 - 08.2008

Business Office Manager/Assistant E. D.

Greystone Healthcare
06.1999 - 08.2007

B.S. - Business/Education

Indiana State University

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