Dynamic Executive Director with a proven track record serving in the residential and skilled communities, adept at driving organizational strategy and fostering team leadership. Expert in financial management and regulatory compliance, successfully streamlined operations to enhance efficiency and reduce costs. Committed to community engagement and promoting a culture of continuous improvement.
Overview
15
15
years of professional experience
Work History
Executive Director
CrownPointe Communities Llc DbaCrownPointe of Lebanon
12.2024 - Current
Awarded the honor of being chosen by the residents of Boone County as the People’s Choice Assisted Living for Boone County.
Deficiency free surveys from the ISDH for 2025
Executive Director
CrownPointe of Indianapolis
10.2021 - 11.2024
Led crisis management efforts, ensuring safety protocols were effectively communicated and executed after facility experienced a fire and immediate displacement of all residents.
Worded closely with district 5 emergency management leaders and local government leaders during this time of closure.
Acted as on site project manager during 18 month restoration and renovations for owners.
On-site oversight of the re-licensing process.
Coordinated and lead marketing efforts and staged Grand Reopening Event.
Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
Executive Director
Trilogy Healthcare Dba Wellbrooke of Carmel
02.2021 - 09.2021
Managed multi-service campus with 119 occupancy including 51 skilled 23 assisted living & 45 residential.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization. Resulting in excess of $10 million in revenues.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
Negotiated beneficial agreements with service providers, enhancing operational efficiency and reducing expenses.
Fostered culture of continuous improvement, introducing regular feedback mechanisms for staff and volunteers.
Managed financial, operational and human resources to optimize business performance.
Executive Director
CrownPointe Communities Llc Dab CrwonPointe of Indianapolis
06.2013 - 02.2021
Guided staff of 40-50 through periods of organizational change, maintaining morale and engagement during transitions.
Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
Represented organization to local public by giving presentations and speeches and participating in community events.
Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
Created promotional materials and provided insightful information to social media, websites and print media to educate public.
Implemented staff training programs to improve service delivery and employee retention.
Fostered partnerships with local organizations to expand community outreach initiatives.
Cultivated a positive organizational culture through effective communication and leadership practices.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Executive Director
CrownPointe Communities Llc Dab CrownPointe of Greenfield
07.2012 - 06.2013
Drove strategic improvements to enhance operational and organizational efficiencies, by reorganizing from non-licensed to a licensed facility.
Oversaw budget management to ensure financial sustainability and resource allocation.
Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments Within the licensed setting.
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Served as Preceptor for new RCA to further lead the facility to success
Implemented staff training programs to improve service delivery and employee retention of 15-20 new team members.
Executive Director
CrownPointe Communities Llc Dab CrownPointe of Carmel
02.2011 - 06.2012
Served as Preceptor to the DO to become a licensed RCA as the company was moving into the licensed environment.
Advocated for organization and company mission to raise awareness and support.
Increased organizational efficiency by streamlining processes and implementing new systems.
Increased census by 50%, hired and trained qualified team members.
Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Completed the licensing process with the state
Education
Bachelor of Science - Business Education
Indiana State University
Terre Haute, IN
05-1997
Skills
Organizational strategy development
Resource allocation coordination
Team leadership
Professional networking
Engaging presentation skills
Project management leadership
Business management
Leadership training
Financial management
Stakeholder relations
Government relations
Operational planning
Marketing
Business consulting expertise
Crisis management
Human resources management
Vendor relations
Client services
Quality control
Social work
Sales management
Team leadership, training, and development
Timeline
Executive Director
CrownPointe Communities Llc DbaCrownPointe of Lebanon
12.2024 - Current
Executive Director
CrownPointe of Indianapolis
10.2021 - 11.2024
Executive Director
Trilogy Healthcare Dba Wellbrooke of Carmel
02.2021 - 09.2021
Executive Director
CrownPointe Communities Llc Dab CrwonPointe of Indianapolis
06.2013 - 02.2021
Executive Director
CrownPointe Communities Llc Dab CrownPointe of Greenfield
07.2012 - 06.2013
Executive Director
CrownPointe Communities Llc Dab CrownPointe of Carmel
CEO, Business Consultant / Financial Advisor at Cedars Of Lebanon Financial Services, LLCCEO, Business Consultant / Financial Advisor at Cedars Of Lebanon Financial Services, LLC
Certified Clinical Medical Assistant at American Health Network / IMR OBGYN Carmel, ZionsvilleCertified Clinical Medical Assistant at American Health Network / IMR OBGYN Carmel, Zionsville