Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Welton

Decatur,TN

Summary

Currently I own a restaurant inside Harrison Bay State Park. The restaurant is seasonal operating between the months of March through October. During the months the restaurant is closed I am looking for a full time job. I am interested in working for only those months or adjusting to fit both schedules once the restaurant reopens.

Here are a few additional skills:

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Restaurant Owner

Dockside Cafe
06.2015 - Current
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community, ensure great customer service, and maintain a clean and friendly environment for our customers.
  • Recruit, hire, and train staff to fill vacancies to develop an environment that promotes professional growth, streamline food prep, work as team players and serve good food that meets guest satisfaction.
  • Managed payroll, daily deposits, and cost controls.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Motivated staff to perform at peak efficiency and quality.

Server/Customer Service

Cracker Barrel Restaurant
03.2013 - 11.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Associate of Applied Business - Marketing / Business

Pensacola State College
Pensacola, FL
05-1999

High School Diploma -

Woodham High School
Pensacola, FL
05-1990

Skills

  • Staff supervision
  • Customer service
  • Staff management
  • Inventory management
  • Staff leadership
  • Food presentation
  • Employee scheduling
  • POS system operation
  • Operations management

Timeline

Restaurant Owner

Dockside Cafe
06.2015 - Current

Server/Customer Service

Cracker Barrel Restaurant
03.2013 - 11.2016

Associate of Applied Business - Marketing / Business

Pensacola State College

High School Diploma -

Woodham High School
Lori Welton