Summary
Overview
Work History
Education
Skills
Work Preference
Interests
Timeline
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Lori Wild

Lori Wild

Arden,NC

Summary

Accomplished Talent/Administrative Director at Chick-fil-A, adept in administrative management and team building. Streamlined office processes, enhanced service quality, and led payroll for 90 employees, demonstrating exceptional problem-solving abilities and operational improvements. Proven track record in strategic planning and interpersonal skills, fostering team collaboration and achieving significant efficiency enhancements.

Overview

22
22
years of professional experience

Work History

Talent/Administrative Director

Chick-fil-A
09.2021 - 07.2024
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
  • Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed all necessary pre employment screening...I9, Everify, Youth Employment Certificate
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Completed bi-weekly payroll for 90 employees.
  • Completed EOM for submission to Corporate

Certified Personal Trainer

Business Owner
02.2002 - 01.2024
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Designed specific workout systems for individual clients based on performance ability.
  • Promoted safe and interactive environment for club clients and members.
  • Monitored proper execution and form of clients and adjusted positions to improve results and safety.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Led aerobics, yoga, core strength and kickboxing classes.
  • Motivated participants through one-on-one instruction and positive feedback.

Recruiter/Notary

Express Employment Professional
07.2017 - 04.2021
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Coordinated schedules to arrange management interviews with applicants.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Completed pre employment documents and screenings..MVR, Drug, Background and I9 and Everify.

Education

Bachelor of Science - Business Management/Economics

Rockford University
Rockford, IL

Skills

  • Administrative Management
  • Team building
  • Process Improvement
  • Service Quality Standards
  • Planning and Prioritization
  • Strategic Planning
  • Training and Orientation
  • Problem-solving abilities

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureHealthcare benefitsPaid time off

Interests

Volunteering

Collaboration

Timeline

Talent/Administrative Director

Chick-fil-A
09.2021 - 07.2024

Recruiter/Notary

Express Employment Professional
07.2017 - 04.2021

Certified Personal Trainer

Business Owner
02.2002 - 01.2024

Bachelor of Science - Business Management/Economics

Rockford University

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Lori Wild