Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Self-directed and self-motivated currently working two jobs with no direct supervisor.
Overview
21
21
years of professional experience
Work History
Auditor
Telus International
05.2022 - Current
Worked this position in conjunction with my other job at Launch TWS.
Remote position auditing Google search engine, Twitter, Facebook, Youtube, and numerous other websites and social media outlets.
Analyze and provide feedback on text, web pages, images and other types of information for leading search engines, using an online tool.
Analyzed large volume of data to identify patterns, trends and correlations.
Stayed up-to-date with current and historical business, media, sport, news, social media and cultural affairs in the United States.
Interpreted data and made recommendations from findings.
Client Delivery Coordinator
Launch TWS
08.2021 - Current
Serve as liaison and facilitate client relations
Ensure job orders are accurate and prepare any new job openings
Provide support for over 30 contractors during entire length of their work assignment and act as mediator between Client HR and contractors
Built strategic relationships with Client management
Created, maintained and updated filing systems for paper and electronic documents.
Delivered performance reviews, recommending additional training or advancements.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
Led professional and thorough orientation sessions, introducing new hires to key company information.
Plant Manager
Wind Turbine And Energy Cables
08.2015 - 12.2020
Responsible for overseeing all aspects of operation including; order fulfillment, labor management, quality assurance, inventory accuracy, and materials procurement
Completed over 65 multi-million-dollar projects
Led, trained and coached plant staff to facilitate high levels of productivity and quality.
Reduced costs by eliminating materials waste and unnecessary labor hours.
Maximized plant safety through proactive strategies and well-structured training.
Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
Provided direction and leadership to all levels of employees and managers.
Established positive relationships with suppliers to obtain timely deliveries of materials and products.
Created and oversaw production schedules and adjusted as needed to meet deadlines.
Evaluated employee performance and provided feedback and training as needed.
Implemented quality control system to review products against technical specifications and corporate standards.
Devised and administered cost control initiatives reducing overhead by over 40%
Devised and administered cost control initiatives saving approximately $150,000 per year.
Managing Owner
Lighthouse Chocolates
01.2008 - 06.2012
Founded and managed confectionary business, growing revenue to $45,000 in first year
Maintained OSHA standards, Health Department standards, and Fire Code standards
Aggressively marketed business and was featured on Great Day Houston show and local newspaper
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Evaluated suppliers to maintain cost controls and improve operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Prepared bank deposits and handled business sales, returns and transaction reports.
Introduced new methods, practices, and systems to reduce turnaround time.
Conducted audit inspections and independent checks to verify equipment and materials.
Manager
Sunshine Gold & Treasures
03.2003 - 01.2008
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Mentored and coached team members to foster productive and engaging work environment.
Analyzed customer feedback and identified areas for improvement to drive business success.
Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
Interacted well with over 50 customers per day to build connections and nurture relationships.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Oversaw day-to-day production activities in accordance with business objectives.
AI Training/Search Result Evaluator and Safety Rate at Telus Digital FKA Telus InternationalAI Training/Search Result Evaluator and Safety Rate at Telus Digital FKA Telus International