Lori Wolfe
Reidsville,NC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
35
35
years of professional experience
Work History
Managing Member/Sales
Wolfe Forestry Mulching, LLC
2018.04 - Current
- Managed financial operations, including budgeting and forecasting, ensuring company stability and growth.
- Developed and maintained client relationships, leading to increased customer satisfaction and repeat business.
- Increased overall productivity by implementing efficient management strategies and streamlining processes.
- Achieved exceptional customer service standards by implementing effective feedback systems designed to address concerns promptly and professionally.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
Property Manager
Williams Rentals & Investment Properties, LLC
2009.05 - 2019.12
- Company Overview: Dissolved
- Dissolved
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated appointments to show marketed properties.
Accounts Manager, HR/Payroll, Billing & Collections Specialist
Star Ready Mix Inc./Prestige AB Ready Mix
2006.12 - 2009.04
- Company Overview: Sold in 2008 to Prestige AB Ready Mix
- Sold in 2008 to Prestige AB Ready Mix
- Managed payroll operations for team of 45 employees.
- Generated financial and operational reports to assist management with business strategy.
- Conducted thorough credit assessments on potential clients, minimizing risk exposure for company.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Trained new employees on customer service, money handling and organizing strategies.
- Managed high-volume accounts, prioritizing workloads to ensure timely processing of invoices.
- Maintained strict confidentiality of sensitive information while adhering to company policies regarding privacy protection.
- Maintained accurate financial records, ensuring all transactions were properly documented and filed.
- Coordinated with sales representatives to address any billing disputes or issues effectively.
- Reduced outstanding receivables by implementing effective collection strategies.
Owner/Builder, Licensed Building Contractor
Self-Employed
2003.06 - 2006.11
- Company Overview: Rock Solid Builder
- Rock Solid Builder
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Accounts Manager, HR/Payroll, Office Manager, Billing & Collection Specialist, Dispatcher/Loader
Residential Concrete Inc.
1990.01 - 2005.05
- Company Overview: Sold in 1999 to RMC Carolina Materials
- Sold in 1999 to RMC Carolina Materials
- 5Managed payroll operations for team of 45 employees.
- Generated financial and operational reports to assist management with business strategy.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
Education
High School Diploma -
Southeast Guilford High School
Greensboro, NC06.1989
Skills
- Ethics and Compliance
- Operations Management
- Organizational Development
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Attention to Detail
- Excellent Communication
- Computer Skills
- Organizational Skills
- Adaptability and Flexibility
- Professional and Courteous
- Self Motivation
- MS Office/Excel
Timeline
Managing Member/Sales
Wolfe Forestry Mulching, LLC
2018.04 - Current
Property Manager
Williams Rentals & Investment Properties, LLC
2009.05 - 2019.12
Accounts Manager, HR/Payroll, Billing & Collections Specialist
Star Ready Mix Inc./Prestige AB Ready Mix
2006.12 - 2009.04
Owner/Builder, Licensed Building Contractor
Self-Employed
2003.06 - 2006.11
Accounts Manager, HR/Payroll, Office Manager, Billing & Collection Specialist, Dispatcher/Loader
Residential Concrete Inc.
1990.01 - 2005.05
High School Diploma -
Southeast Guilford High School
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