Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Lori Yerkes

Port St. Lucie,FL

Summary

I am a hardworking lead medical assistant competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients. My number one goal is to provide patients with upmost respect are care by educating, treating, and coordinating care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Cardiovascular Consultants
05.2023 - Current
  • Implemented effective inventory management strategies to ensure consistent availability of essential medical supplies for daily clinic operations.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Assisted with patients, supported physical, and emotional needs across multiple sites and locations.
  • Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Taught patients about medications, procedures, and care plan instructions.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Insured that medication prior authorization were done in a timely manner.
  • Monitored and reported all alerts from clinic portals, such as, Medtronics, Abbott, Boston Scientific, Zoll, and Preventice Holter Monitoring.
  • IV Certified
  • Prepared patients for nuclear stress and echo bubble studies while educating the patient about the procedure and keeping them calm.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Medical Assistant Intern

South Florida Orthopaedics
02.2023 - 04.2023
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
  • Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Verified confidentiality of patient information and data to alleviate potential data breaches.
  • Prepared, administered and documented medications under direction of licensed medical provider.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Transcribed physician orders and instructions to minimize risk of miscommunication.
  • Boosted overall clinic productivity through assisting medical staff in organizing schedules, managing patient flow, and prioritizing tasks.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted in setting up sterile fields and preparing the proper equipment.
  • Prepared and monitored the patients vital signs before and after out-patient procedures.
  • Gave after care instructions after procedures and clinic signs on when to contact our office or seek emergency care.

Medical Assistant

Cardiology Partners
07.2022 - 01.2023
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed EKGs and other tests based on patient presentation in office.
  • Verified patient insurance coverage and collected required co-payments.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Taught patients about medications, procedures, and care plan instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Managed prescription refills requests promptly resulting in better medication adherence among patients.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Oriented and trained new staff on proper procedures and policies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Improved patient care by efficiently updating and maintaining electronic health records.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Assisted with patients, supported physical, and emotional needs across multiple sites and locations.

Education

Associate of Science - Biology

Indian River State College
Ft. Pierce, FL
12.2025

Medical Assistant - Medical Assisting

Indian River State College
Ft. Pierce, FL
05.2023

Skills

  • Patient-focused care
  • Clinical Documentation
  • Electronic Health Records
  • Medical Office Management
  • Pharmacy Relations
  • Appointment Setting
  • Direct Patient Care
  • Critical thinking abilities
  • Customer Service
  • Medical terminology knowledge

Certification

  • CMA - Certified Medical Assistant

Affiliations

  • American Association of Medical Assistants
  • The National Society of Leadership and Success

Timeline

Lead Medical Assistant

Cardiovascular Consultants
05.2023 - Current

Medical Assistant Intern

South Florida Orthopaedics
02.2023 - 04.2023

Medical Assistant

Cardiology Partners
07.2022 - 01.2023

Associate of Science - Biology

Indian River State College

Medical Assistant - Medical Assisting

Indian River State College

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Lori Yerkes