Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Zehowski

LITTLE FALLS,MN

Summary

Dynamic Office Manager with a proven track record at Wollak Construction, Inc, enhancing office efficiency and client retention through expert schedule coordination and exceptional customer service. Spearheaded initiatives that streamlined operations, achieving a significant increase in productivity. Skilled in financial tracking and fostering professional development, I excel in transforming office environments by implementing strategic improvements and maintaining high standards of administrative support.

Overview

22
22
years of professional experience

Work History

Office Coordinator

B&K Trucking, Inc
03.2019 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
  • Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Reconciled account files and produced monthly reports.
  • Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Created and implemented secure filing systems for sensitive employee and client documents.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
  • Developed training materials for new hires, streamlining the onboarding process and promoting consistent practices throughout the office.
  • Managed budgeting process for office expenses, tracking expenditures to ensure compliance with financial guidelines.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Completed bi-weekly payroll for [Number] employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Office Manager

Wollak Construction, Inc
02.2003 - 07.2018
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
  • Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
  • Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Reconciled account files and produced monthly reports.
  • Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Created and implemented secure filing systems for sensitive employee and client documents.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Education

Associate Degree - Legal Secretary

Hutchinson Community College
Hutchinson, MN

High School Diploma -

Sauk Centre High School
Sauk Centre, MN

Skills

  • Schedule coordination
  • Office administration
  • Office management
  • Customer service
  • Scheduling
  • Project coordination
  • File organization
  • Records management
  • Bookkeeping
  • Account reconciliation
  • Expense reporting
  • Data entry
  • Scheduling and calendar management
  • Clerical support
  • Payroll processing
  • Billing
  • Credit and collections

Timeline

Office Coordinator

B&K Trucking, Inc
03.2019 - Current

Office Manager

Wollak Construction, Inc
02.2003 - 07.2018

Associate Degree - Legal Secretary

Hutchinson Community College

High School Diploma -

Sauk Centre High School

Similar Profiles

CREATE PROFILE
Lori Zehowski