Lori Zimmerman
Bourbon,IN
Summary
Exceptional at time management, teamwork, and adaptability, and positive customer experiences. Excels in fast-paced environments by leveraging strong organizational and communication skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
46
46
years of professional experience
Work History
Food Service Worker
Salem Express
Etna Green, Indiana
03.2024 - Current
- Assisted with inventory management and restocking supplies as needed
- Operated cash register to process cash, check, and credit card transactions
- Maintained clean and orderly appearance throughout kitchen and dining area
- Packaged and bagged cooked food and prepared items
- Followed food safety regulations pertaining to sanitation, food handling and storage
- Welcomed and thanked guests to demonstrate appreciation for patronage
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions
- Stocked supplies such as food, dishes, utensils, and cleaning materials
- Followed established cash handling procedures when collecting payment from customers
- Utilized point-of-sale systems for taking orders from customers
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory
- Prepared beverages such as coffee, tea, soda
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
- Performed opening and closing duties as assigned by management
- Maintained accurate records of sales transactions for end-of-day reports
- Rotated inventory to reduce waste and optimize freshness
- Performed opening and closing duties such as setting up workstations with necessary supplies
- Made meals in accordance with company standards and requirements
- Directed patrons to restrooms and other amenities within facility
Food Service Worker
Family Express Corp.
Bourbon, Indiana
12.2021 - 08.2023
- Assisted with inventory management and restocking supplies as needed
- Operated cash register to process cash, check, and credit card transactions
- Maintained clean and orderly appearance throughout kitchen and dining area
- Packaged and bagged cooked food and prepared items
- Followed food safety regulations pertaining to sanitation, food handling and storage
- Welcomed and thanked guests to demonstrate appreciation for patronage
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions
- Followed established cash handling procedures when collecting payment from customers
- Gathered ingredients and cleaned and cut food items to prep recipes
- Performed opening and closing duties as assigned by management
- Rotated inventory to reduce waste and optimize freshness
- Performed opening and closing duties such as setting up workstations with necessary supplies
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving
Floor and Roof Construction
Gulf Stream Coach
Nappanee, Indiana
08.2016 - 04.2021
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
- Worked with cross-functional teams to achieve goals
- Maintained updated knowledge through continuing education and advanced training
- Contributed innovative ideas and solutions to enhance team performance and outcomes
- Prioritized and organized tasks to efficiently accomplish service goals
- Updated and maintained databases with current information
- Managed inventory and supplies to ensure materials were available when needed
- Operated a variety of machinery and tools safely and efficiently
- Provided support and guidance to colleagues to maintain a collaborative work environment
- Completed day-to-day duties accurately and efficiently
Final Quality Inspector
Universal Bearings LLC
Bremen, IN
05.2012 - 04.2016
- Notified supervisors or other relevant personnel of test or production issues
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable
- Consulted with engineers to resolve quality, production, and efficiency problems
- Inspected and repaired products to meet project expectations
- Marked materials with grade or acceptance status
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database
- Adhered to safety protocols to minimize equipment damage and avoid injuries
- Documented nonconformities and recommended techniques for prompt resolution
- Trained new employees on proper use of inspection equipment and techniques
- Performed visual and dimensional inspections of manufactured parts using precision measuring tools
- Trained newly hired employees by explaining company procedures, job duties and performance expectations
- Provided feedback on inspection findings to production teams in order to ensure continuous improvement initiatives were implemented effectively
- Selected samples for use as test models
- Maintained records of inspection results in accordance with company policies and procedures
Bartender
American Legion Post 424
Bourbon, Indiana
12.2005 - 04.2012
- Cleaned up spills and broken glassware and safely disposed of sharp pieces
- Greeted guests with friendliness and professionalism
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking
- Greeted frequent visitors by name and explained new promotions
- Completed regular bar inventories and daily requisition sheets
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
- Resolved customer complaints in a professional manner
- Measured and mixed house ingredients to prepare both custom and menu drink orders
- Maintained inventory of liquor, beer, wine, and other beverage items
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Poured wine, beer and cocktails for patrons
- Arranged bottles and glasses behind bar to make attractive displays
- Managed cash drawer at the end of each shift ensuring accuracy of funds received
- Performed opening and closing duties including restocking supplies
- Checked identification of guests to verify age requirements for alcohol purchase
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation
- Checked identification cards for proof of age prior to serving alcohol beverages
- Remained calm and poised during busy periods, promoting great customer service to guests
Medical Transportation Driver
Ambulatory Renal Services
Anderson, IN
02.1997 - 10.2003
- Restrained violent patients to safely transport to hospital
- Performed minor vehicle maintenance such as checking fluid levels and tire pressure
- Maintained records of patient pick-up, drop-off times and destinations in log book
- Monitored road conditions regularly to determine best routes for efficient travel time management
- Ensured that all required documents were up-to-date and valid before each trip
- Checked vehicle fluid levels before and after each shift, topping off coolant, gasoline, and oil
- Assisted passengers with mobility issues into and out of vehicles when necessary
- Inspected vehicle daily to ensure safety and cleanliness standards were met
- Kept detailed records of fuel purchases, mileage, tolls
- For reimbursement purposes on monthly basis
- Transported patients in wheelchairs or stretchers if needed, using appropriate equipment and techniques
- Provided safe and timely transportation for patients to medical appointments
- Complied with all applicable traffic laws while operating a company vehicle
- Identified needs of customers promptly and efficiently
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Assisted with customer requests and answered questions to improve satisfaction
Extruder Operator, Pelletizer Operator
Wireflex/Wirekraft
Bourbon, IN
05.1989 - 02.1997
- Managed multiple tasks simultaneously while maintaining attention to detail
- Looked through work orders to determine type and quantity of materials needed for each production batch
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements
- Collaborated with coworkers to perform projects quickly and meet business goals
- Maintained production and quality documentation
- Met or exceeded target for on-time customer shipments
- Assisted in the setup of production lines according to customer specifications
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers
- Calibrated machines to adhere to quality standards and maintain required productivity levels
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports
- Produced quality products by palletizing, packaging and assembling finished items
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs
- Set up and operated production machinery according to specific standards and protocols of company
- Inspected finished products to verify conformity to quality standards
- Maintained cleanliness of work area and equipment in accordance with safety regulations
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations
- Learned and followed safety and emergency procedures
- Used hand trucks and forklifts to unload, load and transport items
- Checked control panel and gauges during equipment operation
- Completed day-to-day duties accurately and efficiently
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met
Waitress and Cook
C&Z Restaurant
Bourbon, Indiana
07.1979 - 02.1987
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages
- Processed payments accurately using cash registers or POS systems
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
- Assisted in preparing salads, appetizers and desserts to speed up food service
- Presented menus to patrons to answer questions about menu items and make recommendations
- Provided excellent customer service by addressing any complaints or concerns promptly
- Greeted customers, answered questions and recommended specials to increase profits
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Prepared salads, appetizers, and garnishes to assist kitchen staff
Skills
- Critical thinking
- Organization
- Teamwork and collaboration
- Organization and time management
- Multitasking Abilities
- Communication
- Analytical and critical thinking
Timeline
Food Service Worker
Salem Express
03.2024 - Current
Food Service Worker
Family Express Corp.
12.2021 - 08.2023
Floor and Roof Construction
Gulf Stream Coach
08.2016 - 04.2021
Final Quality Inspector
Universal Bearings LLC
05.2012 - 04.2016
Bartender
American Legion Post 424
12.2005 - 04.2012
Medical Transportation Driver
Ambulatory Renal Services
02.1997 - 10.2003
Extruder Operator, Pelletizer Operator
Wireflex/Wirekraft
05.1989 - 02.1997
Waitress and Cook
C&Z Restaurant
07.1979 - 02.1987