Lori Zimmerman
Aventura,FL
Summary
Hardworking and passionate about customer service with strong organizational and communication skills. Ready to help the team at the Clerk Of The Courts in Broward County.
Overview
14
14
years of professional experience
Work History
Librarian
Broward County Libraries
04.2012 - Current
- Reference Librarian in high volume and fast paced public library, work with diverse populations, manages all aspects of customer service, issue library cards, answer customers questions on phone, email and at the library in a timely manner, use computer databases and knowledge, assist customers on public computers.
- Handle daily bank deposits, record keeping and documentation of volunteers, manage budget accurately and efficiently to purchase library materials.
- Conducts library programs for babies, kids, teens and adults.
- Work as part of a team, de-escalates customer complaints, reports building emergencies as supervisor in charge.
- Follows county policies and procedures to protect confidential information and all aspects of documentations.
- Excellent listening, verbal and writing skills, communication and problem solving.
Education
Bachelor of Science - Education
Hunter College
New YorkMaster of Science - Library Science
University Of South Florida
Tampa, FL08-2006
Timeline
Librarian
Broward County Libraries
04.2012 - Current
Bachelor of Science - Education
Hunter College
Master of Science - Library Science
University Of South Florida