Lori Davis
Health Manager
Ava,IL
Summary
Highly organized and detail-oriented professional with strong work ethic and high level of personal responsibility to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
14
14
years of professional experience
Work History
Health Manager
CDI Franklin & Williamson County Early Head Start
12.2023 - Current
- Maintained knowledge of current federal, state, and local regulations governing Head Start programs to ensure compliance with all requirements.
- Provided crisis intervention services to families experiencing challenges such as homelessness or domestic violence, connecting them with necessary resources for safety and wellbeing.
- Maintained accurate documentation of family interactions and progress toward goals in accordance with program guidelines.
- Enhanced family engagement by conducting regular home visits and establishing strong relationships with parents.
- Actively participated in continuous quality improvement efforts within the program by analyzing data trends and identifying areas for potential growth.
Transcriptionist/Scribe, Per Diem
PINCKNEYVILLE COMMUNITY HOSPITAL
08.2022 - 04.2023
- Used headsets and transcribing software to take dictation of medical documents with consistent 100 % accuracy.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Stayed organized and kept detailed records to accurately track progress and client information.
- Conducted research to clarify dictated information and resolve discrepancies.
- Verified medical terminology and codes to deliver accurate and up-to-date information.
- Utilized templates and macros to streamline transcription processes.
Health Manager
WESTERN EGYPTIAN HEAD START
07.2019 - 07.2021
- Responsible for oversight of all aspects of CDC public health and DCFS safety service area of program
- Ensured completion of age-specific health requirements for children enrolled in program
- Actively advocated for health, education and wellness of families and children enrolled in Head Start in coordination with other community resources; often performing in a case management capacity.
- Directed compliance of health and nutrition certifications for staff
- Inspected and monitored classrooms for safety and Child and Adult Care Food program meal obligations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Medical Scribe
SPARTA MEDICAL OFFICE
06.2018 - 06.2019
- Accompany physicians and mid level providers into patient examination room in order to transcribe information into the electronic health records system: history and physical exam, and document accurately the physician's encounter with the patient and others present
- List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician
- Transcribe patient orders including laboratory tests, radiology tests, medications, etc
- Document any procedures performed by the physician
- Refer patients to social service programs/entities
- Database management.
Employee Services Coordinator.
SHAWNEE HEALTH SERVICE
04.2014 - 08.2015
- Facilitated hiring processes, employee development, and terminations
- Developed Onboarding program and Provider Enrollment/Credentialing process
- Physician/employee recruitment
- Devised marketing campaigns for job positions and hiring events
- Conducted retention/turnover analysis
- Created electronic filing systems for scanning personnel files and application distribution
- Helped create benchmark system for annual performance evaluations
- Maintained personnel database
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management and reporting
- Processed accounts' payable and receivable; purchase orders, invoices, travel and mileage expenses
Legal Secretary
Jackson County State's Attorney's Office
05.2010 - 03.2014
- Developed and maintained filing and retrieval systems.
- Obtained signatures from attorneys for legal documents.
- Organized files for court proceedings.
- Screened telephone calls and forwarded to appropriate departments.
- Filed documents with courts on behalf of attorney.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Transcribed legal documents and phone conversations.
- Completed data entry of legal documents into electronic filing systems.
Education
Master of Science - Health Informatics/Healthcare Administration
SOUTHERN ILLINOIS UNIVERSITY
Carbondale, IL08.2018
Bachelor of Science - Healthcare Management. Human resource/business
SOUTHERN ILLINOIS UNIVERSITY
Carbondale, IL05.2010
Associate of Applied Science - Medical Administrative Assistant
John A Logan College
Carterville, IL04.2008
Skills
- Dictation and Transcription
- Payroll processing
- Electronic Health Records Systems
- Records Management Software
- Financial Management
- Trainee Evaluations
- Business Needs Analysis
- Develop Training Programs
- Adult Learning Theories
- Needs Planning and Analysis
Timeline
Health Manager
CDI Franklin & Williamson County Early Head Start
12.2023 - Current
Transcriptionist/Scribe, Per Diem
PINCKNEYVILLE COMMUNITY HOSPITAL
08.2022 - 04.2023
Health Manager
WESTERN EGYPTIAN HEAD START
07.2019 - 07.2021
Medical Scribe
SPARTA MEDICAL OFFICE
06.2018 - 06.2019
Employee Services Coordinator.
SHAWNEE HEALTH SERVICE
04.2014 - 08.2015
Legal Secretary
Jackson County State's Attorney's Office
05.2010 - 03.2014
Master of Science - Health Informatics/Healthcare Administration
SOUTHERN ILLINOIS UNIVERSITY
Bachelor of Science - Healthcare Management. Human resource/business
SOUTHERN ILLINOIS UNIVERSITY
Associate of Applied Science - Medical Administrative Assistant
John A Logan College
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