Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Production Planner
ECA Medical Instruments
Newbury Park, CA
03.2020 - 10.2020
Monitored the progress of production activities to ensure on-time delivery of products.
Coordinated with other departments such as engineering, purchasing, and warehouse to ensure smooth operations.
Worked closely with suppliers to ensure timely delivery of materials and components needed for production.
Analyzed data from various sources such as sales orders, forecasts, inventories. to create accurate production plans.
Prepared reports related to performance metrics such as throughput times, lead times, capacity utilization rates.
Material Planning and Procurement Specialist
Sani-Tech West
Camarillo, CA
08.2018 - 03.2020
Analyzed inventory levels to determine reorder points for critical components and raw materials.
Monitored inventory levels through data-driven reports; identified opportunities for inventory optimization initiatives.
Reviewed purchase requests from various departments; determined best value options based on price, quality, delivery considerations.
Investigated alternative sources when needed due to unavailability of materials from existing suppliers.
Generated weekly and monthly procurement reports detailing spend analytics information.
Office Manager
Parker Hannifin Corp.
Ventura, CA
07.2015 - 08.2018
Developed and implemented office policies and procedures.
Assisted with the preparation of budgets, forecasts and financial statements.
Supervised staff members, organized schedules and delegated tasks.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports and presentations.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Organized company events including holiday parties, team building activities .
Provided training to new hires on office policies and procedures.
Managed office budget to handle inventory, postage and vendor services.
Customer Service Representative
Parker Hannifin Corp.
Ventura, CA
07.2013 - 07.2015
Answered customer inquiries and provided accurate information regarding products and services.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Developed strong relationships with customers by providing personalized assistance and support.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Certificate - Warehousing And Inventory Management
California State University - Channel Islands
Camarillo, CA
06-2010
High School Diploma -
Ventura Adult And Continuing Education
Ventura, CA
06-1989
Skills
Proficient With Microsoft Office, Google Docs
Verifying Data Accuracy
Office Administration
Customer Service-Oriented
Report Development
Report Analysis
Languages
Spanish
Native/ Bilingual
Timeline
Production Planner
ECA Medical Instruments
03.2020 - 10.2020
Material Planning and Procurement Specialist
Sani-Tech West
08.2018 - 03.2020
Office Manager
Parker Hannifin Corp.
07.2015 - 08.2018
Customer Service Representative
Parker Hannifin Corp.
07.2013 - 07.2015
Certificate - Warehousing And Inventory Management
California State University - Channel Islands
High School Diploma -
Ventura Adult And Continuing Education
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