Microsoft, QuickBooks, Spreadsheets
Loriana Giraud
Administrative Assistant
Boynton Beach,FL
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in creole and french with solution-oriented approach. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.
Overview
2
2
Languages
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Administrative Assistant, Front Desk
Septic Maxx Corp
Delray Beach, FL
07.2018 - 05.2021
- Provide general administrative and clerical support including mailing, data management.
- Maintain electronic and hard copy filing system.
- Open, sort and distribute incoming correspondence.
- Payment process with E-checks, Credit cards and Electronic payments.
- Run company’s errands to post office and office supply store.
- Performed routine clerical tasks by scanning, filing and copying documents.
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled and confirmed appointments and meetings for senior management team.
- Kept accounts in balance and ran daily reports to verify totals.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Scheduler
Quality Automotive
Delray Beach, FL
04.2015 - 11.2017
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Checked prices and calculated totals for accurate invoice processing.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Scheduled and confirmed appointments and meetings for senior management team.
- Set appointments with salespeople and potential customers.
- Scheduled consultations for potential customers.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
CNA
Veritas Nurse Registry
Boynton Beach, FL
06.2014 - 06.2017
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
- Assisted nurses by taking patient blood pressure, measuring heartbeat and recording vital signs in physical examinations.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Documented all care actions by completing records and logs in medical software system.
- Scheduled and accompanied client to medical appointments.
Education
Associate of Science - Nurse
Palm Beach State College
Lake Worth, FL 08.2020 - Current
Skills
Office administration
Meeting minutes
Process optimization
Spreadsheet management
Telephone etiquette
Customer and client relations
Program files maintenance
Report Development
Business administration
Problem-solving skills
Social perceptiveness
Verbal and written communication
Accomplishments
- CPR, nursing assistant and Home health care.
Software
Excel, PowerPoint
Timeline
Associate of Science - Nurse
Palm Beach State College
08.2020 - Current
Administrative Assistant, Front Desk
Septic Maxx Corp
07.2018 - 05.2021
Scheduler
Quality Automotive
04.2015 - 11.2017
CNA
Veritas Nurse Registry
06.2014 - 06.2017