Lori Ann Ingram

• Advised and informed prospective clients on current market activities and conditions.
• Mentor new Agents
• Compared recently sold area properties to determine competitive market prices.
• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Wrote contracts to outline sales and purchases of properties.
• Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
• Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
• Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
• Negotiated contracts with buyers and sellers to maximize customer savings.
• Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
• Established positive flow of communication with agents, clients, Probate attorneys and personnel involved in closing transactions.
• Generated leads for sales through cold calls and referrals.
• Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
• Mentoring new Agents

Allison James Estates & Homes - 02/2011 thru 10/2015

Century 21 Select - 10/2015 thru 11/2016

• Managed office in Cameron Park with Allison & James
• Mentored Agents
• Team Leader of 4 realtors
• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Compared recently sold area properties to determine competitive market prices.
• Advised and informed prospective clients on current market activities and conditions.
• Wrote contracts to outline sales and purchases of properties.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Negotiated real estate contracts to navigate transactions between buyers and sellers.
• Compared properties possessing similar features to determine competitive market prices.
• Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.

• Implemented and designed 16 step EEO Plan for company
• Sexual Harassment Training
• Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
• Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
• Coordinated employee placements and administration.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Manage matters of routine labor relations such as interpretation and application of collective bargaining agreements; processing of formal grievances; up to and including arbitration and resolution of disputes
• Drug Testing and Hiring of all field Personnel
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal advisor as needed/required.
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). Negotiate directly with local union officials and international representatives to resolve problems.
• Proactively provide consultation and coaching on employee/labor relations issues, for example by assisting managers with implementation of progressive discipline and performance development plans
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.