As a seasoned Behavioral Health Professional with over two decades of experience, I have provided solutions to practitioners, clients, and organizations alike. My expertise encompasses the Formulary System, Primary Care, Psychiatry, and the Managed Care Industry. I am a competent social work professional skilled in establishing services, collaborating with healthcare professionals and families, and offering ongoing support to patients through counseling. I excel in communication, building relationships, and possess outstanding abilities in planning, conflict resolution, and problem-solving. I hold a Clinical Social Worker license in Ohio, Kentucky, and Florida.
Guided caregivers in managing the physical and emotional challenges of caring for a terminally ill individual. Created personalized care plans for patients, aligning with their preferences and hospice policies. Ensured seamless care by coordinating communication among healthcare providers, family members, patients, and medical staff.
I collaborated with physicians, hospitalists, and school staff to deliver optimal services for students, utilizing my knowledge of medications, therapy skills, and ability to build relationships. I specialize in collaborating with primary care physicians.
Provided exceptional services to community-based clientele in collaboration with Primary Care and Psychiatry for medication management and side effects. Conducted client assessments, developed treatment plans, and delivered presentations that resulted in a 33% increase in behavioral success outcomes. Employed meditation and visualization techniques to assist clients in achieving therapeutic goals, enhancing comprehension by over 42%. Collaborated with psychiatrists to achieve a 41% success rate in mental health medication treatments.
Collaborated with a team of professional nurses and social workers to decrease hospital readmission rates, achieving a remarkable 23% reduction over a one-year period. Provided guidance on community resources to clients for medication needs and ensured the confidentiality of case documentation.
I provided contract work for Skilled Nursing Facilities, Behavioral Health Teams of Insurance Companies, and Behavioral Health organizations, contributing to State Audits and enhanced revenue outcomes. I produced detailed and pertinent reports that aided in business decision-making, assisting the marketing manager in achieving a 31.3% increase in admissions to Skilled Care. Additionally, I ensured the successful coordination of counseling efforts with Mental Health Professionals, Doctors, Social Workers, and other Health Care Professionals.
Delivered outstanding care and services to Humana At Home Members with critical needs, ensuring continuity of care. Worked in collaboration with the CEO and professional doctors to deliver optimal services to members. Utilized evidence-based techniques, including behavioral activation, problem-solving treatment, and motivational interviewing, to facilitate behavioral interventions. Oversaw the management of over 400 patients, continuously monitoring and assessing their care plans.
Managed skilled nursing for Medicare patients, specialized in discharge planning and relationship building. Represented the organization at job fairs and pharmacy meetings. Worked with department managers to enhance services, achieving a 4% increase in the Medicare rate of return within 12 months. Collaborated with doctors and psychiatrists to address patient care needs.
STAR AWARD Performance Care Provider, Humana Inc. 2018
Palliative Care Award, Exemplary Service, Ohio's Hospice 2023
Licensed Social Worker, LSW
Certified Case Manager, CCM