Loriann Raso
Palm Beach Gardens,FL
Summary
Enthusiastic Sales and Finance professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Agent
Robert Slack, LLC
04.2016 - Current
- Promoted sale of properties through social media, advertisements, open houses and email campaigns
- Interviewed clients to determine what types of properties they were seeking and generated lists meeting those requirements
- Compared properties with similar properties that were recently sold to determine competitive market analysis
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction
- Liaised between buyers and sellers of Residential properties worth over $30M
- Reviewed, negotiated and executed confidential documents, contracts and disclosures to navigate transactions between buyers and sellers.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Finance Director
Greco Kia
04.2012 - 08.2015
- Structured deals and negotiated with financial institutions to get deals financed and funded
- Reviewed and analyzed client credit; qualified applications for auto finance
- Developed and maintained relationships with clients, vendors, State agencies and banks
- Sold Service Contracts, and Aftermarket products
- Ensured compliance with State laws.
- Successfully managed multiple audits, ensuring accurate financial information was presented to external parties without discrepancies or delays.
- Established strong relationships with banking partners to facilitate access to essential funding channels.
- Verified compliance of financial policies and accounting procedures against federal regulations.
- Reduced financial risk with comprehensive credit management strategies, strengthening the company''s financial position.
Finance Manager
Off Lease Only
02.2009 - 04.2012
- Primarily focused on specialized financing
- Procured relationships with lending institutions and other 3rd party vendors
- Analyzed reports and presented monthly performance to management team
- Maintained a consumer first brand image with yielding higher than average revenue
- Presented terms and options to facilitate the transaction
- Thorough understanding of compliance of state/national guidelines and regulations.
Finance Manager
Maroone Volkswagen/Volvo
07.2007 - 01.2009
- Specialized in subprime lending
- Managed and performed a wide breath of financial analyses and analytics related to product pricing, competitive position, financial and operational performance of dealership
- Trained and provided the sales team with the information on all F&I programs and benefits to the customer of the offered products
- Sought out new lending institutions and maintained good working relationships to secure competitive interest rates and financing programs
- Presented after-sale products in a professional manner explaining all relevant information to customers
- Deep knowledge of state regulations regarding finance and the fair credit reporting act
- Learned and implemented dealership policies and procedures
- Structured deals in accordance with lender and dealership guidelines
- Worked directly with customer to qualify their needs and structure deals.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
Finance Manager
Mercedes-Benz of Pompano Beach
01.2005 - 01.2007
- Developed external relationships with appropriate lending institutions
- Reviewed sales results and forecast, tracking daily with the General Manager
- Monitored and analyzed financial performance to identify opportunities for improvement and recommended strategies
- Offered financing and insurance plans to customers and provided them with a thorough explanation of aftermarket products and extended warranties with a complete explanation of dealership and manufacturer service policies and procedures
- Kept abreast of changes in financial regulations and legislation.
- Supported financial director with special projects and additional job duties.
- Reviewed documentation and identified financial discrepancies where applicable.
Sales Associate
Autohaus Mercedes Benz
01.2001 - 01.2005
- Developed external relationships with appropriate lending institutions
- Reviewed sales results and forecast, tracking daily with the General Manager
- Monitored and analyzed financial performance to identify opportunities for improvement and recommended strategies
- Offered financing and insurance plans to customers and provided them with a thorough explanation of aftermarket products and extended warranties with a complete explanation of dealership and manufacturer service policies and procedures
- Kept abreast of changes in financial regulations and legislation.
President
SML Designs of Diamonds
01.1990 - 01.2001
- Owned and managed business
- Solely responsible for complete operations of wholesale diamonds business specializing in purchases of large liquidations and closeouts of fine diamond jewelry
- Developed internal policies and procedures, created production processes, managed vendor sourcing and relations, and assumed responsibility for all hiring and training of employees
- Traveled extensively to secure product to trade on the open market
- Hired, managed, trained and supervised 5 employees
- Over $2 million per year in sales.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Education
BBA - Business Administration
Brooklyn College of The City University of New York
06.1986
Skills
- Excellent Market research
- Very Good Client service
- Excellent Financial analysis and reporting
- Excellent MS Office Suite
- Very Good Dealer Systems
- ADP, DealerTrack, RouteOne, Reynolds & Reynolds, TitleTec
- Excellent Contracts
- Excellent Business development
- Very Good Credit analysis
- Excellent Relationship building and management
- Very Good Regulatory compliance
- Sales
- Business development
- Credit analysis
- Dealership experience
- Supervising experience
- Pricing
- Customer service
- Sourcing
- Research
- Market research
- Comparative market analysis
- Listing presentations
- Home Appraisals
- Buyer contracts
Certification
Real Estate License, 09/01/17, 09/01/25
Personal Information
Title: Finance & Real Estate Specialist
Timeline
Licensed Real Estate Agent
Robert Slack, LLC
04.2016 - Current
Finance Director
Greco Kia
04.2012 - 08.2015
Finance Manager
Off Lease Only
02.2009 - 04.2012
Finance Manager
Maroone Volkswagen/Volvo
07.2007 - 01.2009
Finance Manager
Mercedes-Benz of Pompano Beach
01.2005 - 01.2007
Sales Associate
Autohaus Mercedes Benz
01.2001 - 01.2005
President
SML Designs of Diamonds
01.1990 - 01.2001
BBA - Business Administration
Brooklyn College of The City University of New York
Real Estate License, 09/01/17, 09/01/25
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