Loriann Silva
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adheres to kind and compassionate approach when dealing with discipline issues.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Dickson's Smokehouse
03.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
Front Desk Receptionist
Sandra Silva D.M.D. P.A.
06.2021 - 01.2023
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Developed strong working relationships with team members, fostering a positive work environment.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Resolved customer problems and complaints.
Child Care
The Lobo Family
05.2022 - 08.2022
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Displayed adaptability when faced with changing family dynamics or unexpected scheduling alterations.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL04.2027
Skills
- Maintaining Safe Environment
- Communication
- Collaboration
- Leadership
- Emergency Response
- Reliability
Timeline
Food Service Worker
Dickson's Smokehouse
03.2023 - Current
Child Care
The Lobo Family
05.2022 - 08.2022
Front Desk Receptionist
Sandra Silva D.M.D. P.A.
06.2021 - 01.2023
Bachelor of Arts - Psychology
Florida International University