Lorianne Haniford
Rochester,NY
Summary
Driven Clinical Coordinator with a proven track record at Jewish Home of Rochester, enhancing patient care through effective leadership and multidisciplinary collaboration. Excelled in clinical supervision and patient relationship management. Skilled in developing training programs and fostering professional growth within healthcare teams.
Overview
24
24
years of professional experience
Work History
Clinical Coordinator
Jewish Home of Rochester
08.2017 - Current
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Championed a patient-centered approach by actively involving patients and their families in the care planning process.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
- Mentored junior staff members, fostering a culture of professional growth and continuous improvement within the clinical team.
- Supervised and managed daily activities of clinical team consisting of 13 physicians, nurses, and support staff.
- Built strong relationships with patients and families for optimized care satisfaction.
- Streamlined patient discharge process, ensuring patients received appropriate follow-up resources and reducing readmission rates.
- Ordered all pharmacy supplies and kept check on inventory levels.
Medical Practice Manager
Christine Stewart, MD
06.2000 - 07.2016
- Conducted regular staff meetings to facilitate open communication channels among team members leading to improved collaboration and problem solving.
- Ordered all office supplies and kept check on inventory levels.
- Addressed and remedied all patient or team member issues.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Developed and maintained policies and procedures to ensure compliance with healthcare regulations, resulting in successful audits from regulatory bodies.
- Improved patient satisfaction by streamlining appointment scheduling and implementing a more efficient check-in process.
- Coordinated with physicians to optimize patient care plans, ensuring timely interventions and positive outcomes.
- Handled job duties for staff members which were unavailable or out of office.
Education
Associate of Science - Nursing
Rochester Regional College of Health Careers
Rochester, NY12.2024
Skills
- Clinical Leadership
- Clinical Documentation
- Patient services management
- Clinical Supervision
- Infection Control
- Patient relationship management
- Multidisciplinary team collaboration
- Patient care planning
- Rehabilitation Services
- Physical assessments
- Critical Thinking
- Patient education and counseling
- Basic Life Support for Health Care Providers (BLS)
- Patient Advocacy
- Medication Dispensing
- Immunizations
Timeline
Clinical Coordinator
Jewish Home of Rochester
08.2017 - Current
Medical Practice Manager
Christine Stewart, MD
06.2000 - 07.2016
Associate of Science - Nursing
Rochester Regional College of Health Careers
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