LORIANN TORRES
Colorado Springs,CO
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
16
16
years of professional experience
Work History
Office Manager
MasTec Communications Group
Colorado Springs, CO
05.2018 - Current
- Handled timekeeping for payroll to maintain precise tracking of work hours
- Effectively tracked and analyzed expenses reports for various company credit cards
- Obtained Licensing, bonds, and Certificates of Insurance in all Colorado municipalities
- Streamlined Comcast Badge processes for increased effectiveness.
- Oversaw vendor acquisition, contracting and invoicing
- Led onboarding process for new hires
- Facilitated the booking of travel arrangements for company personnel
- Worked closely with IT department to streamline equipment procurement
- Maintained a reputation for delivering top-notch customer service to both staff and customers.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
Office Manager
Dr. Judd Davis
Colorado Springs
01.2008 - 05.2018
- Managed all insurance claims, including electronic and paper submissions, as well as accounts receivable.
- Efficiently scheduled, confirmed, and managed appointments while ensuring seamless patient registration processes.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed doctors credentialing processes
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Education
Cosmetology License -
Toni & Guy Hairdressing Academy/Noble School of Cosmetology
Colorado Springs, CO01-2004
Office Information Technology -
Pikes Peak Community College
Colorado Springs, COHS Diploma -
Palmer High School
Colorado Springs, COSkills
- Staff Management
- Customer Service
- Bookkeeping
- Office Administration
- Meeting planning
- Payroll and budgeting
- Contract Administration
- Expense Reporting
- Information Protection
- Document Management
- Financial Accounting
- Organizational Skills
- Scheduling and calendar management
- Travel Coordination
- Account Reconciliation
Languages
Spanish
Languages
Spanish
Professional
Timeline
Office Manager
MasTec Communications Group
05.2018 - Current
Office Manager
Dr. Judd Davis
01.2008 - 05.2018
Cosmetology License -
Toni & Guy Hairdressing Academy/Noble School of Cosmetology
Office Information Technology -
Pikes Peak Community College
HS Diploma -
Palmer High School