LORI D. WINTERS
Rosharon,TX
Summary
Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Case Manager-Adult Protective Services
Oklahoma Department of Human Services
Oklahoma City, Oklahoma
01.2020 - 02.2024
- Implemented independent operations essential in delivering efficient assistance to clients, family members, social workers, and other health care providers involved in the treatment plan
- Provided crisis intervention support for clients in emergency situations.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Monitored client progress through regular follow-up contacts.
- Conducted home visits to assess the safety of living environments for clients.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Provided referrals to appropriate health care providers or other community resources.
- Attended court hearings as a representative of the organization when needed.
- Adhered to ethical principles and standards to protect clients' confidential information.
Child Welfare Specialist
Oklahoma Department of Human Services
Oklahoma City, Oklahoma
04.2007 - 12.2019
- Performed various clerical duties, utilizing a variety of software programs and office equipment to provide administrative assistance and data management support within the agency
- Maintained and updated accurate case history records of all client interaction and prepared reports with prioritization to meet deadlines timely
- Facilitated family meetings to discuss safety plans, service plans, and permanency options.
- Assisted foster parents in understanding their roles and responsibilities while caring for children placed into their care.
- Ensured compliance with state laws governing child welfare services through periodic reviews of casework practices.
- Provided crisis intervention services to families in need of immediate help.
- Educated families about available resources that can assist them in meeting their goals while providing a safe environment for their children.
- Investigated reports of suspected child maltreatment or neglect by interviewing involved parties and conducting home visits as necessary.
- Monitored court hearings and provided testimony regarding the best interests of the child.
Education
Bachelor of Arts (B.A.) - Cultural Studies
Langston University
Langston, OK07.2006
Associate in Arts (A.A.) - Medical Assistance
Oklahoma State University
Stillwater, OK05-2006
Skills
- Community Resource Navigation
- Case Management
- Referral Coordination
- Client Advocacy
- Community Resources
- Organization and Multitasking
- Crisis Intervention
- Case Documentation
- Resource Management
- MS Office
- Home Visits and Inspections
- Documentation proficiency
Certification
- Commercial Driver's License
- Adult CPR/AED and Infant CPR
References
References available upon request.
Timeline
Case Manager-Adult Protective Services
Oklahoma Department of Human Services
01.2020 - 02.2024
Child Welfare Specialist
Oklahoma Department of Human Services
04.2007 - 12.2019
Bachelor of Arts (B.A.) - Cultural Studies
Langston University
Associate in Arts (A.A.) - Medical Assistance
Oklahoma State University
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