Lorie Adkins
Georgetown,KY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic educator with proven skills in Classroom Management and Relationship Building, demonstrated through impactful roles at Scott County Board Of Education and Anne Mason Elementary. Excelled in enhancing student engagement and academic success through effective behavior management and individualized support. Expert in creating safe and respectful learning environments. Reliable and knowledgeable educator with experience developing and delivering engaging lessons. Friendly individual enjoys helping students learn new concepts and subjects.
Overview
14
14
years of professional experience
Work History
Scott County Schools Substitute
Scott County Board Of Education
08.2023 - Current
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Improved student comprehension by tailoring teaching methods to individual learning styles.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Assisted struggling students through one-on-one sessions, leading to increased academic success.
Paraprofessional
Anne Mason Elementary
08.2022 - 05.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Radiology Clerk
Pikeville Medical Center
05.2012 - 01.2014
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Facilitated effective communication between radiologists, referring physicians, and other healthcare professionals to ensure seamless coordination of patient care.
- Assisted in training new Radiology Clerks, ensuring they quickly became proficient in departmental procedures and protocols.
- Maintained confidentiality of sensitive patient information in compliance with HIPAA regulations, fostering trust between patients and the healthcare facility.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Pharmacy Technician
Family Drug Center
04.2010 - 05.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Counted, measured and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
Education
High School Diploma -
East Ridge High School
Lick Creek, KY06.2007
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
- Conflict Resolution
- Complaint Handling
- Professional telephone demeanor
- Prioritization
- Multi-line phone talent
- Coordination
- Patient confidentiality
Timeline
Scott County Schools Substitute
Scott County Board Of Education
08.2023 - Current
Paraprofessional
Anne Mason Elementary
08.2022 - 05.2023
Radiology Clerk
Pikeville Medical Center
05.2012 - 01.2014
Pharmacy Technician
Family Drug Center
04.2010 - 05.2012
High School Diploma -
East Ridge High School
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