Dynamic kitchen professional with a proven track record at Maverik Adventure's First Stop, excelling in food preparation and sanitation procedures. Recognized for enhancing kitchen efficiency and fostering a collaborative team environment. Committed to maintaining high food presentation standards while delivering exceptional customer service.
Overview
9
9
years of professional experience
Work History
Kitchen Prep Cook
Maverik Adventure's First Stop
01.2018 - 05.2022
Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
Contributed to a positive team environment through effective communication and collaboration with staff members.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Operated kitchen equipment safely and maintained its cleanliness after use for continued functionality throughout the shift.
Trained and assisted new kitchen staff members.
Managed opening and closing shift kitchen tasks.
Followed strict standards for food handling and safety, minimizing risks to customers.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Monitored food quality and presentation to maintain high standards.
Housewares Associate
Smith and Edwards
11.2015 - 01.2017
Developed strong relationships with repeat customers through consistent engagement and personalized service recommendations.
Conducted demonstrations of various housewares products to showcase features and benefits, leading to increased sales conversions.
Improved inventory management by conducting regular stock checks and communicating with suppliers to ensure product availability.
Coordinated the setup of promotional displays during seasonal changes or store-wide events, generating interest from shoppers.
Increased customer satisfaction by providing exceptional service and product knowledge in the housewares department.
Participated in ongoing training sessions to stay current on industry trends, enabling better assistance for customers seeking specific items or advice.
Enhanced store appearance with effective merchandising techniques and product displays, attracting more customers.
Contributed to overall store success by consistently meeting sales quotas and ensuring a high level of customer satisfaction.
Worked closely with other departments to ensure seamless service for customers seeking assistance outside of the housewares section.
Assisted customers in selecting appropriate products for their needs, resulting in a higher rate of return visits.
Greeted customers and helped with product questions, selections, and purchases.
Engaged in friendly conversation with customer to better uncover individual needs.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Used in-store system to locate inventory and place special orders for customers.
Support Manager
Walmart
12.2012 - 09.2015
Managed daily operations to ensure smooth functioning of the support department.
Monitored employee and customer interactions to assess quality of service.
Developed and maintained relationships with customers to enhance customer satisfaction.
Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
Coached employees through day-to-day work and complex problems.
Conducted regular performance reviews, providing constructive feedback and guidance for professional development.
Created and implemented maintenance plans for customer accounts to secure customer satisfaction and reliability.
Conducted regular performance reviews, identifying areas for improvement and implementing targeted development plans.
Collaborated with sales and marketing teams to align support services with promotional activities.
Enhanced team productivity by implementing effective project management tools and techniques.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Food Service Team Member/Food Service Lead at Maverik Adventure's First StopFood Service Team Member/Food Service Lead at Maverik Adventure's First Stop