Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorie Bolton

Wellington,UT

Summary

Dynamic kitchen professional with a proven track record at Maverik Adventure's First Stop, excelling in food preparation and sanitation procedures. Recognized for enhancing kitchen efficiency and fostering a collaborative team environment. Committed to maintaining high food presentation standards while delivering exceptional customer service.

Overview

9
9
years of professional experience

Work History

Kitchen Prep Cook

Maverik Adventure's First Stop
01.2018 - 05.2022
  • Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
  • Contributed to a positive team environment through effective communication and collaboration with staff members.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Operated kitchen equipment safely and maintained its cleanliness after use for continued functionality throughout the shift.
  • Trained and assisted new kitchen staff members.
  • Managed opening and closing shift kitchen tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Monitored food quality and presentation to maintain high standards.

Housewares Associate

Smith and Edwards
11.2015 - 01.2017
  • Developed strong relationships with repeat customers through consistent engagement and personalized service recommendations.
  • Conducted demonstrations of various housewares products to showcase features and benefits, leading to increased sales conversions.
  • Improved inventory management by conducting regular stock checks and communicating with suppliers to ensure product availability.
  • Coordinated the setup of promotional displays during seasonal changes or store-wide events, generating interest from shoppers.
  • Increased customer satisfaction by providing exceptional service and product knowledge in the housewares department.
  • Participated in ongoing training sessions to stay current on industry trends, enabling better assistance for customers seeking specific items or advice.
  • Enhanced store appearance with effective merchandising techniques and product displays, attracting more customers.
  • Contributed to overall store success by consistently meeting sales quotas and ensuring a high level of customer satisfaction.
  • Worked closely with other departments to ensure seamless service for customers seeking assistance outside of the housewares section.
  • Assisted customers in selecting appropriate products for their needs, resulting in a higher rate of return visits.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.

Support Manager

Walmart
12.2012 - 09.2015
  • Managed daily operations to ensure smooth functioning of the support department.
  • Monitored employee and customer interactions to assess quality of service.
  • Developed and maintained relationships with customers to enhance customer satisfaction.
  • Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
  • Coached employees through day-to-day work and complex problems.
  • Conducted regular performance reviews, providing constructive feedback and guidance for professional development.
  • Created and implemented maintenance plans for customer accounts to secure customer satisfaction and reliability.
  • Conducted regular performance reviews, identifying areas for improvement and implementing targeted development plans.
  • Collaborated with sales and marketing teams to align support services with promotional activities.
  • Enhanced team productivity by implementing effective project management tools and techniques.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

GED -

Lehi High School
Lehi, UT
05-1979

Skills

  • Cleanliness
  • Organization
  • Sanitation procedures
  • Temperature control
  • Cross-contamination prevention
  • Food presentation
  • Customer service
  • Food preparation
  • Workstation maintenance

Timeline

Kitchen Prep Cook

Maverik Adventure's First Stop
01.2018 - 05.2022

Housewares Associate

Smith and Edwards
11.2015 - 01.2017

Support Manager

Walmart
12.2012 - 09.2015

GED -

Lehi High School