Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lorie Crouch

Newark,Texas

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Relief Manager

Quick Trip Corportion
03.2024 - Current
  • Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
  • Spearheaded initiatives for continuous process improvements, resulting in more efficient operations across various departments.
  • Coordinated special events within store location to generate interest from customers while promoting brand awareness.
  • Acted as liaison between store management and staff, ensuring seamless communication of important information at all times.
  • Conducted regular financial audits to maintain accurate records and identify areas for improvement.
  • Implemented efficient inventory management strategies for optimal stock levels and minimized waste.
  • Answered customer questions and provided immediate assistance to deliver exemplary service.
  • Monitored working environment, making sure it was always safe, positive setting for all employees.
  • Provided constructive feedback to workers, which improved morale, and boosted efficiency.
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.

Assistant Restaurant Manager

Loves Travel Stop/ Arbys
06.2020 - 02.2024
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.

Phlebotomist

Carter BloodCare
01.2007 - 02.2017
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Bakery/Deli Department Manager

Kroger
11.1996 - 02.2007
  • Mentored and trained team members for consistent service quality and adherence to food safety standards.
  • Organized staff training sessions on handling allergens safely to ensure a safe environment for customers with dietary restrictions.
  • Established strong relationships with suppliers for better pricing, delivery schedules, and overall reliability.
  • Managed daily operations of bakery/deli department, ensuring cleanliness, organization, and compliance with industry regulations.
  • Monitored equipment maintenance needs, scheduling timely repairs or replacements as necessary.
  • Resolved customer issues quickly and professionally, fostering a positive shopping experience in the bakery/deli department.
  • Conducted regular performance evaluations of team members to support their professional growth and development within the company.
  • Collaborated with store management to optimize product placement and promotions, resulting in increased revenue.
  • Coordinated with other departments for cross-promotions or seasonal events, contributing to store-wide success.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained cleanliness and hygiene in bakery premises.

Education

Bachelor of Science - Elementary Education

Grand Canyon University
Phoenix, AZ
01.2026

Skills

  • Troubleshooting issues
  • Incident Reports
  • Lesson Planning
  • Payment Processing
  • Staff Supervision
  • Compliance Monitoring
  • Shift Management
  • Quality service
  • Compliance
  • Customer Service
  • Team Leadership
  • Hiring and Training
  • Training and Development
  • Team Development

Certification

TABC

Food Handlers Management Lisc

Timeline

Relief Manager

Quick Trip Corportion
03.2024 - Current

Assistant Restaurant Manager

Loves Travel Stop/ Arbys
06.2020 - 02.2024

Phlebotomist

Carter BloodCare
01.2007 - 02.2017

Bakery/Deli Department Manager

Kroger
11.1996 - 02.2007

Bachelor of Science - Elementary Education

Grand Canyon University

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Lorie Crouch