Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Assessments
Personal Information
Languages
Timeline
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Lorie Davis

Wichita Falls,TX

Summary

Ambitious finance manager offering years of experience and a proven record of success. I am adept at leveraging high-value processes to drive overall performance and profitability. Viewing difficulties as opportunities I am always searching for ways to build value and provide a positive customer experience. Leading by results, a positive attitude and genuine desire to "help others". Seeking new position with exciting challenges where great skills will be valued.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Finance Manager

Foundation Automotive
Wichita Falls, TX
09.2023 - Current
  • Consistently averaged sales of $3000 per copy, making me the top producer at my store.
  • Recognized by Corporate and awarded a bonus for attaining the highest product upsells among the Dealer Group, which spans across 8 states and comprises of 63 Finance Managers.
  • Ensured seamless flow of dealership customer loan origination and approval process
  • Consistently perform detailed customer interviews to develop strategic product menus and secure maximum allowable lender funding.
  • Showcased a range of available coverages including warranty, Maintenance e plans, GAP insurance and other beneficial products provided by the dealership.
  • Reduced transit time for contracts to less than 6 days by staying updated on lending requirements and current rates, while selecting optimal lenders based on customer credit, loan amount, and term.
  • Executed precise preparation of federal, state, and dealer paperwork in compliance with regulatory standards

Sales Manager

Cavender Grande Ford
San Antonio, TX
09.2022 - 08.2023
  • Setting Sales Goals: Weekly One on One's with sales to set sales targets based on the dealership's overall revenue targets and market trends and overall performance
  • Developing strategies and identifying areas of improvement to achieve those targets
  • Managing Sales Team: I supervised the work of the sales team, providing coaching and support to help them meet their targets
  • This included providing ongoing training on sales techniques, product knowledge, and customer service
  • OEM compliance and Inventory management, of both Retail and Fleet and CPO
  • Building Customer Relationships: I worked closely with customers, building strong relationships and ensuring their satisfaction with the dealership's products and services
  • I also handled customer complaints and resolved any issues that arose
  • Maintaining Sales Records: I maintained accurate records of sales activity, tracking sales performance and analyzing trends
  • This allowed me to identify areas for improvement and make data-driven decisions
  • Team won Presidents Award from Ford for outstanding customer service before and after the sale
  • Only the top 3% of Ford Dealers earn this award each year.

New Car Sales Manager

Krumland Auto Group - Roswell Ford
Roswell, NM
02.2021 - 08.2022
  • Promoted to New Car Sales Manager after 8 months as the BDC Director, currently managing both departments
  • Consistently sustained 30% increase to front end gross for last 4 months
  • Responsible for all functions of the desk including pencils, approvals and closing as needed
  • Through written CRM follow up processes implemented and functioning well, overall lead count increased by 40% over the last year
  • Appointment show rates and close rates continue to improve each month
  • And are above the industry standard
  • Attend weekly asset, inventory and BDC meetings with GM, and respective team members to discuss progress and ensure objectives are met
  • Manage third party, social media, digital marketing and inventory management across all platforms
  • Interview, hire and train sales consultants and BDC Agents
  • Exhibit a professional attitude regardless of the situation.

Business Development Director

Lipscomb Auto Group
Bowie, TX
10.2014 - 08.2020
  • Monitor and manage online presence including social media and 3rd party sites
  • Work with outside agency and manage SEO / SEM for multiple dealerships
  • Implement OEM Digital Marketing Strategies across all platforms
  • Inventory Management for new and used inventory including rebates and specials
  • Point of contact for help desk related issues for 3 dealerships, including facilitation and oversight of software installations and system upgrades
  • Prepare reports and meet sales objectives for General Managers including but not limited to metrics, sales data, ROI and inventory management
  • Manage team of 6 BD Agents.

Internet Sales Manager

Patterson Ford of Bowie
Bowie, TX
07.2012 - 10.2014
  • Respond to leads and manage customers through CRM via phone, email and in person appointments
  • Distribute leads to sales team
  • Responsible for the training and on-board of new sales staff
  • Internet Department Sales increased by 30% first year with company
  • Collaborate with Management to create marketing campaigns, both digital and print
  • Track leads and conversion rates to determine profitability
  • Inventory management
  • Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory
  • Asked appropriate open-ended questions to discover prospects' needs and requirements.

Branch Manager for Decatur and Gainesville locations

Silver Star Staffing
Decatur, TX
04.2007 - 05.2011
  • Build and maintain relationships with local business
  • Manage up to 140 employees at over 45 different businesses throughout Wise and Jack County
  • Attend Chamber of Commerce functions and Area Business Owners functions to build rapport
  • Contact business owners and managers directly and discuss our services
  • Process payroll distribute employee benefits and administer drug testing
  • Prepare contracts and various HR duties as needed
  • Responsible for the B to B Sales and growth of both Staffing Facilities
  • Fill various job openings including skilled labor and upper management roles by conducting interviews and verification of work history

Education

High school diploma in Advanced Studies -

S.H. Rider High School
06.1994

Skills

  • Sales Management
  • Performance Analysis
  • Electronic contracting
  • Lender relationships
  • CRM proficiency
  • Analytics
  • Accounting
  • Regulatory Compliance
  • Market Analysis
  • Consultative upselling
  • Management (15 years)
  • Powerful negotiator
  • Profitability Optimization
  • Proposal Development
  • Performance Management
  • Service-driven sales
  • Business growth and retention

Certification

  • GM Certified Internet Sales Manager
  • Certified Digital Marketing And Internet Sales Manager
  • Driver's License
  • Ford Certified Sales Manager Level 1&2

Additional Information

I believe that "big doors swing on little hinges," and every member of the team is crucial to my success and that of the dealership. I am motivated, confident and willing to relocate for the right opportunity.

Assessments

  • Outside sales, Proficient, October 2020, Understanding and responding appropriately in sales scenarios, and performing common sales calculations
  • General manager (hospitality), Proficient, June 2020, Solving group scheduling problems and reading and interpreting P&L statements
  • Office manager, Proficient, January 2021, Scheduling and budgeting
  • Inside sales, Proficient, July 2020, Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Personal Information

  • Willing To Relocate: Anywhere
  • Title: Results Driven Sales/Finance Manager

Languages

Spanish - Intermediate

Timeline

Finance Manager

Foundation Automotive
09.2023 - Current

Sales Manager

Cavender Grande Ford
09.2022 - 08.2023

New Car Sales Manager

Krumland Auto Group - Roswell Ford
02.2021 - 08.2022

Business Development Director

Lipscomb Auto Group
10.2014 - 08.2020

Internet Sales Manager

Patterson Ford of Bowie
07.2012 - 10.2014

Branch Manager for Decatur and Gainesville locations

Silver Star Staffing
04.2007 - 05.2011

High school diploma in Advanced Studies -

S.H. Rider High School

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Lorie Davis