Summary
Overview
Work History
Education
Skills
Timeline
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Lorie Hallman

Coaling,AL

Summary

Accomplished Invoice Specialist and Occupational Medicine Coordinator with a proven track record at Ervin Cable Construction and Middle Creek Medical Center. Expert in invoice processing and client relationship management, I significantly enhanced team productivity and customer satisfaction. Skilled in maintaining confidentiality and fostering team collaboration, I streamlined operations by digitizing 80% of invoices, contributing to successful audit outcomes.

Overview

16
16
years of professional experience

Work History

Invoice Specialist

Ervin Cable Construction
06.2021 - 12.2024
  • Tracked vendor invoicing to obtain missing paperwork and complete prompt payments.
  • Minimized paper output by processing Number% of invoices digitally.
  • Prepared monthly and deliverable-based invoicing.
  • Maintained strict confidentiality when handling sensitive financial information, adhering to data protection regulations.
  • Worked with multiple departments to check proper billing information.
  • Used data entry skills to accurately document and input statements.
  • Ensured timely payments by monitoring accounts payable status and maintaining accurate records.
  • Contributed to successful audit outcomes by providing well-organized documentation and clear explanations of invoice processes.
  • Demonstrated expertise in various industry-specific billing practices, adapting efficiently to client requirements.
  • Investigated and incorporated improved strategies to capture billing data and efficiently process invoices.
  • Conducted thorough invoice audits, identifying errors and rectifying discrepancies to maintain accurate financial records.
  • Collaborated with cross-functional teams to develop innovative invoicing solutions, resulting in reduced costs and improved accuracy.
  • Streamlined invoice approval process, reducing manual intervention and speeding up payment cycles.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Responded to customer concerns and questions on daily basis.
  • Reconciled accounts receivable to general ledger.

Occupational Medicine Coordinator

Middle Creek Medical Center
04.2009 - 06.2021
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
  • Managed vendor relationships to secure best quality of services and products for organizational needs.
  • Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
  • Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Monitored front areas so that questions could be promptly addressed.

Education

High School Diploma -

Brookwood High School
Brookwood, AL
05.1998

Skills

  • Invoice processing
  • Payment processing
  • Confidentiality handling
  • Expense tracking
  • Invoice verification
  • General ledger maintenance
  • Budget monitoring
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Decision-making
  • Customer engagement
  • Relationship building

Timeline

Invoice Specialist

Ervin Cable Construction
06.2021 - 12.2024

Occupational Medicine Coordinator

Middle Creek Medical Center
04.2009 - 06.2021

High School Diploma -

Brookwood High School

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Lorie Hallman