Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Lorie Jackson

Tampa,FL

Summary

Results-driven Due Diligence Analyst with extensive experience at Wise, specializing in investigative research and team collaboration. Successfully led the development of a policy that benefited 5 million Native Americans, demonstrating strong leadership and analytical skills. Proficient in regulatory compliance, risk assessment, and operational efficiency, supporting informed decision-making and strategic process improvements. Renowned for high productivity and effective stakeholder communication, delivering optimal outcomes through critical thinking and problem-solving.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Due Diligence Analyst

Wise
12.2023 - Current
  • Assessing the target company's financial statements, cash flow, profitability, debt levels, and overall financial health to determine fair market value
  • Examining contracts, legal agreements, regulatory compliance, potential litigation, intellectual property rights, and other legal considerations
  • Evaluating the target company's business processes, operational efficiency, supply chain management, customer base, and employee structure
  • Identifying potential risks associated with the target company, such as environmental liabilities, fraud concerns, or regulatory non-compliance
  • Collecting and reviewing relevant documentation like financial reports, corporate filings, customer lists, and employee records
  • Preparing detailed due diligence reports summarizing findings, highlighting key risks and opportunities, and presenting information to decision-makers for Financial due diligence analyst
  • Reviews legal documents, contracts, and regulatory compliance issues related to the target company
  • Assesses the target company's operational efficiency, business processes, and management practices
  • Evaluates potential environmental risks and liabilities associated with the target company

Customer Service Representative

Wise
01.2022 - 12.2023
  • Demonstrates excellent crisis management skills in handling calls from customers regarding suspicious transactions, credit card fraud, identity theft, etc
  • Interact with internal teams as appropriate, including Due Diligence, Product, Compliance, Operations as needed
  • Support a team atmosphere including idea sharing, learning, and back-up
  • Adapts and quickly to change and a strong ability to problem solve multiple priorities simultaneously while maintaining a joyous attitude

Content Moderator

Cognizant Technology
08.2018 - 02.2020
  • Wrote, pitched and implemented the first policy that protected 5 million Native Americans
  • Expert in pre, and reactive moderation techniques
  • Analyze, investigate, report and resolve issues regarding content that is reported for account support and/or safety
  • Arranged a creative and fun email daily to address commonly missed quality opportunities to increase team’s quality alignment

Education

Full Specialist -

Artistic Nails & Beauty Academy
Tampa, FL
05-2024

Skills

  • Communicating goals
  • Positioning team members
  • Maintaining morale
  • Workplace harmony
  • Investigative research
  • Know your customer
  • Regulatory compliance
  • Analytical thinking
  • Team collaboration
  • Written communication
  • Analytical skills
  • Leadership skills
  • International regulations
  • Process improvement
  • Background checks

Affiliations

  • Licensed Nail Tech
  • Florida Notary
  • Licensed Esthetician

Accomplishments

  • Trained and mentored junior due diligence agents, improving team performance and knowledge base.
  • Maintained the highest ethical standards, ensuring confidentiality and integrity throughout the due diligence process
  • Identified regulatory compliance issues in a target company, enabling the client to address concerns before finalizing the transactions.

Certification

  • Data Ethics: Managing Your Private Customer Data
  • Cybersecurity Foundations: Governance, Risk, and Compliance (GRC)
  • Audit and Due Diligence: Priorities and Best Practices
  • GDPR Compliance: Essential Training

References

References available upon request.

Timeline

Due Diligence Analyst

Wise
12.2023 - Current

Customer Service Representative

Wise
01.2022 - 12.2023

Content Moderator

Cognizant Technology
08.2018 - 02.2020

Full Specialist -

Artistic Nails & Beauty Academy

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Lorie Jackson