Summary
Overview
Work History
Education
Skills
Timeline
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Lorie Mays-Martin

Sterling Heights,USA

Summary

Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.

Overview

31
31
years of professional experience

Work History

Operations Supervisor

UPS
02.2022 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Operations HR Business Partner

UPS
06.2009 - 02.2021
  • Provides support and tactical implementation in the areas of Organizational Training, Performance Management, Health/ Safety, Compensation, Employee Concerns, Benefits, Talent Acquisition, Labor Relations, and Workforce Planning
  • I have experience in on-boarding, off-boarding, resolving payroll issues, and disciplining employees using the attendance data tool
  • I have maintained HR records and policies
  • I have worked directly with HR Directors and provided valued solutions to manage the implementation of HR initiatives
  • I have experience with the following sys HR systems: Automated Employment, GEMS, Payroll tools, Package Tools, BIA, HRIS, and Workday
  • In addition, I have clerical skills with the Microsoft Office suite
  • Managed complex employee relations issues to promote a healthy workplace culture.
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Conducted exit interviews to gather feedback for organizational improvement.
  • Devised hiring and recruitment policies for [12,000]-employee company.

HR Generalist

UPS
06.2009 - 06.2020
  • I worked with multiple locations throughout Metro Detroit, providing HR services to different buildings
  • I interviewed new applicants, facilitated orientation training, board, and off-boarded employees, kept track of IRA, completed policy reviews for disciplinary hearings, assisted employees with benefit questions, and led the DEI for the district

HR Interviewer/ Recruiter

UPS
06.1994 - 06.2004
  • Hiring and recruiting for 13 buildings in the Metro Detroit Area
  • Developed new contacts with College Career Offices set up job fairs that assisted with hiring Management and non-management employees
  • Trained and developed Interns who worked as recruiters and interviewers
  • Manage the recruiting MOP and worked closely with community-based organizations

Education

Bachelor of Arts - Interdisciplinary Studies, Criminal Justice

Wayne State University
Detroit, MI

MBA - Human Resources Management

DeVry University
Chicago, IL
06-2026

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision

Timeline

Operations Supervisor

UPS
02.2022 - Current

Operations HR Business Partner

UPS
06.2009 - 02.2021

HR Generalist

UPS
06.2009 - 06.2020

HR Interviewer/ Recruiter

UPS
06.1994 - 06.2004

Bachelor of Arts - Interdisciplinary Studies, Criminal Justice

Wayne State University

MBA - Human Resources Management

DeVry University

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Lorie Mays-Martin