Overview
Work History
Education
Skills
Timeline
Generic

Lorie Meilhammer

Overview

8
8
years of professional experience

Work History

Executive Assistant

Usha
Tampa, FL
09.2024 - Current
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Coordinated multiple schedules using online calendaring system.

BDC Representative

Tasca GMC
Clearwater, FL
01.2023 - 08.2024
  • Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed website inventory listing with up-to-date vehicle inventory and specifications.
  • Provided support to other BDC representatives as needed.
  • Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
  • Analyzed customer feedback to identify areas of improvement within BDC operations.
  • Managed multiple tasks simultaneously while adhering to strict deadlines.
  • Processed incoming calls, emails, and web chat requests promptly and professionally.
  • Monitored and responded to internet sales leads from company website and third party sites.

Shift Leader

Walgreens
Clearwater, FL
02.2022 - 03.2023
  • Handled emergency situations with composure and in accordance with company guidelines.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Server

Olive Garden
Clearwater, FL
03.2021 - 02.2022
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Took orders from customers accurately and in a timely manner.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained records of transactions made during shift as required by law or company policy.

Personal Shopper

Walmart
Clearwater, FL
06.2019 - 01.2021
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Inspected returned merchandise for damage or defects before placing it back on display.
  • Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
  • Maintained accurate records of all purchases made by customers.
  • Managed client communications through email, phone, and messaging apps, ensuring timely responses.
  • Tracked inventory levels and restocked items as needed.
  • Coordinated with tailors and alteration services to ensure perfect fit for clients' purchases.
  • Processed payments for purchased items using cash registers or other payment systems.

Sales Associate

Surf Styles
Clearwater, FL
10.2018 - 02.2019
  • Computed purchases and received and processed cash or credit payment.
  • Assessed customer needs to provide assistance and information on product features.
  • Bagged or packaged purchases and wrapped gifts.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Upsold additional items based on customer interests and needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Answered store and merchandise questions and led customers to wanted items.

Assistant Manager

Moores Bbq
Morehead City, NC
04.2017 - 03.2018
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Established processes for monitoring customer satisfaction levels.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed household errands and other essential duties.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

High School Diploma -

West Carteret
Morehead City, NC
06-2017

Skills

  • Client relations
  • Personal services
  • Customer Service-oriented
  • Database management

Timeline

Executive Assistant

Usha
09.2024 - Current

BDC Representative

Tasca GMC
01.2023 - 08.2024

Shift Leader

Walgreens
02.2022 - 03.2023

Server

Olive Garden
03.2021 - 02.2022

Personal Shopper

Walmart
06.2019 - 01.2021

Sales Associate

Surf Styles
10.2018 - 02.2019

Assistant Manager

Moores Bbq
04.2017 - 03.2018

High School Diploma -

West Carteret

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Lorie Meilhammer