Lorie Meilhammer
Overview
8
8
years of professional experience
Work History
Executive Assistant
Usha
Tampa, FL
09.2024 - Current
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Monitored incoming emails and responded accordingly in a timely manner.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Coordinated multiple schedules using online calendaring system.
BDC Representative
Tasca GMC
Clearwater, FL
01.2023 - 08.2024
- Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed website inventory listing with up-to-date vehicle inventory and specifications.
- Provided support to other BDC representatives as needed.
- Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
- Analyzed customer feedback to identify areas of improvement within BDC operations.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Processed incoming calls, emails, and web chat requests promptly and professionally.
- Monitored and responded to internet sales leads from company website and third party sites.
Shift Leader
Walgreens
Clearwater, FL
02.2022 - 03.2023
- Handled emergency situations with composure and in accordance with company guidelines.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Server
Olive Garden
Clearwater, FL
03.2021 - 02.2022
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Took orders from customers accurately and in a timely manner.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained records of transactions made during shift as required by law or company policy.
Personal Shopper
Walmart
Clearwater, FL
06.2019 - 01.2021
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
- Maintained accurate records of all purchases made by customers.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
- Tracked inventory levels and restocked items as needed.
- Coordinated with tailors and alteration services to ensure perfect fit for clients' purchases.
- Processed payments for purchased items using cash registers or other payment systems.
Sales Associate
Surf Styles
Clearwater, FL
10.2018 - 02.2019
- Computed purchases and received and processed cash or credit payment.
- Assessed customer needs to provide assistance and information on product features.
- Bagged or packaged purchases and wrapped gifts.
- Maintained cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered store and merchandise questions and led customers to wanted items.
Assistant Manager
Moores Bbq
Morehead City, NC
04.2017 - 03.2018
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Established processes for monitoring customer satisfaction levels.
- Coordinated with other departments to ensure smooth flow of operations.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed household errands and other essential duties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
West Carteret
Morehead City, NC06-2017
Skills
- Client relations
- Personal services
- Customer Service-oriented
- Database management
Timeline
Executive Assistant
Usha
09.2024 - Current
BDC Representative
Tasca GMC
01.2023 - 08.2024
Shift Leader
Walgreens
02.2022 - 03.2023
Server
Olive Garden
03.2021 - 02.2022
Personal Shopper
Walmart
06.2019 - 01.2021
Sales Associate
Surf Styles
10.2018 - 02.2019
Assistant Manager
Moores Bbq
04.2017 - 03.2018
High School Diploma -
West Carteret