Lorie Moran
Houston,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision. Adept at multitasking and prioritizing tasks to ensure efficient workflow.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician Trainee
Medalvays Pharmacy
07.2022 - 05.2023
- Ensured precise and timely verification of prescription information, managing up to 200 requests daily. Maintained attention to detail in a fast-paced environment while following compliance regulations.
- Delivered exceptional customer service by handling up to 50 patient inquiries per hour, demonstrating strong communication and problem-solving abilities.
- Streamlined pharmacy operations by efficiently controlling inventory, restocking shelves, and coordinating with three key vendors to sustain seamless supply chain operations.
- Provided detailed product knowledge and customized step-by-step usage instructions to over 50 patients daily, while maintaining legal support standards.
Pro Accounts Sales Associate
The Home Depot
03.2022 - 10.2022
- Developed strong relationships with 20 industrial and commercial clients by leveraging in-depth product knowledge to recommend comprehensive solutions.
- Provided exceptional daily service by greeting customers, assessing needs, and offering expert guidance across multiple departments, ensuring a tailored and satisfying experience each day.
- Led 10 accounts to assure customer satisfaction and increase loyalty, keeping track of special order products and setting delivery dates.
- Achieved high sales numbers, exceeding monthly targets by 20%.
Administrative Assistant
Shell U.S
08.2015 - 06.2016
- Prepared up to 50 financial statements, reports, memos, invoices letters, and other documents per day.
- Streamlined corporate record organization and implemented a digital filing system, reducing file retrieval time by 30% and boosting team efficiency.
- Coordinated complex meeting schedules and travel arrangements for management, reducing scheduling conflicts by 40% and enhancing department efficiency.
- Developed strong interpersonal and problem-solving skills by supervising and resolving high-priority communication issues, leading to a 25% reduction in response time.
Education
Bachelor of Business Administration - General Business, Management
University of Houston-Downtown, Marilyn Davies College of Business
Houston, TX05.2025
Associate of Healthcare Administration - undefined
Pima Medical Institute
Tucson, AZ11.2023
Associate of Business Administration - undefined
Houston Community College
Houston, TX05.2022
Skills
- Project Management
- Data Analysis
- Human Resource Concepts
- Inventory organization
- Problem-solving skills
- Effective communication skills
- Data entry
- Customer service
ORGANIZATIONS
Financial Management Association, Member | March 2024 - December 2024.
Timeline
Pharmacy Technician Trainee
Medalvays Pharmacy
07.2022 - 05.2023
Pro Accounts Sales Associate
The Home Depot
03.2022 - 10.2022
Administrative Assistant
Shell U.S
08.2015 - 06.2016
Associate of Healthcare Administration - undefined
Pima Medical Institute
Associate of Business Administration - undefined
Houston Community College
Bachelor of Business Administration - General Business, Management
University of Houston-Downtown, Marilyn Davies College of Business
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