Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorie Naglestad

Whitesboro

Summary

Dynamic veterinary and operations professional with a proven track record at Pinnacle Equine Veterinary Services, and Premier Equine BVetrinary services. Skilled in medication administration and inventory management, I excel in enhancing productivity and resolving complex issues. My exceptional communication and leadership abilities drive team success and ensure high-quality patient care. Hardworking and competent professional with extensive knowledge in clinical laboratory operations. Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team. Detail-oriented and organized professional, technically savvy, and able to quickly troubleshoot and resolve complex clinical and instrument problems. Excel in superior customer service and sales.

Overview

16
16
years of professional experience

Work History

Veterinary/Lab Technician/ Assitant Office Manager

Pinnacle Equine Veterinary Services
Whitesboro
08.2022 - Current
  • Supervised and administered intravenous and oral medications to patients.
  • Collected, labeled, and stored lab samples per laboratory specifications.
  • Operated CBC analyzer with Abaxis HM 5 Vetscan and chemistry via Abaxis VS 2 Vetscan.
  • Conducted fibrinogen tests using VSPro Vetscan and progesterone assays with AIA 360.
  • Performed serum amyloid assessments and in-house endometrial cultures using blood agar plates.
  • Troubleshot and repaired laboratory equipment, minimizing downtime.
  • Handled horses during reproductive procedures to ensure veterinarian safety.
  • Assisted office manager with accounts receivable, data entry, and phone inquiries.

Inventory Manager

Independence Equine and Small Animal Clinic
Gainesville
02.2020 - 08.2022
  • Maintained high levels of product availability by ensuring timely replenishment of stock.
  • Ensured product quality and safety standards were met throughout the inventory process.
  • Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
  • Managed the disposal of surplus or obsolete stock items in a timely manner within budgetary limits.
  • Negotiated contracts with vendors while ensuring cost-effectiveness and adherence to company policies.
  • Utilized warehouse management systems software for tracking products from receipt through shipment.
  • Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
  • Adhered to all safety regulations when handling hazardous materials in compliance with OSHA guidelines.

Operations Manager

Elite Custom Saddles
Whitesboro
05.2017 - 09.2020
  • Supervised daily workflows to maximize employee productivity and maintain quality standards.
  • Implemented innovative strategies that reduced operating costs and ensured customer satisfaction.
  • Coordinated cross-functional teams for timely delivery of products and services.
  • Established relationships with vendors to negotiate pricing and secure necessary materials.
  • Maintained accurate inventory records to monitor stock levels and minimize expenses.
  • Resolved customer complaints promptly to uphold optimal satisfaction levels.
  • Managed sales operations and enhanced customer service initiatives.

Operations Manager

Skreen Door Print Shop
Whitesboro
05.2014 - 05.2017
  • Conducted cost analysis for multiple projects to establish budget requirements.
  • Resolved customer concerns by providing tailored solutions.
  • Implemented quality assurance practices to enhance customer experiences.
  • Increased sales through development of promotional products line.
  • Managed accounts payable and receivable to ensure financial accuracy.

Veterinary/Surgical Technician

Premeir Equine Veterinary Services
Whitesboro
08.2009 - 05.2014
  • Maintained clean and sanitary environments for surgical procedures.
  • Observed post-operative patients for changes in condition or behavior.
  • Restrained horses during examinations and treatments.
  • Prepared operating rooms by sterilizing instruments and setting up equipment.
  • Assisted with euthanasia procedures when necessary.
  • Performed laboratory tests including urinalysis, fecal analysis, and blood work as directed.
  • Leveraged ultrasound and x-ray equipment for imaging; prepared and processed blood samples.
  • Administered medications to horses, monitored health, and recorded vital signs after treatment.

Education

BBA - Business Administration And Management

University of South Dakota
Vermillion, SD
05-2008

Associate of Science - Nursing

Minnesota West Community And Technial Collegel
Pipestone, MN
01-2006

Skills

  • Resolution oriented
  • Excellent communication skills
  • Exceptional multitasker and self-motivated, with compelling leadership skills
  • Proficient in XP, Microsoft Office (Word, Excel, PowerPoint, Outlook), QuickBooks, Covetrus, Pulse, and improved
  • Social media and marketing savvy
  • Intravenous medication, lab sample collection, and specimen preparation
  • CBC, chemistry, serum amyloid, fibrinogen, and progesterone assay analyzer operation
  • Equipment troubleshooting
  • Inventory management
  • Interdepartmental cooperation

Timeline

Veterinary/Lab Technician/ Assitant Office Manager

Pinnacle Equine Veterinary Services
08.2022 - Current

Inventory Manager

Independence Equine and Small Animal Clinic
02.2020 - 08.2022

Operations Manager

Elite Custom Saddles
05.2017 - 09.2020

Operations Manager

Skreen Door Print Shop
05.2014 - 05.2017

Veterinary/Surgical Technician

Premeir Equine Veterinary Services
08.2009 - 05.2014

BBA - Business Administration And Management

University of South Dakota

Associate of Science - Nursing

Minnesota West Community And Technial Collegel

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Lorie Naglestad