Lorie Potter
Los Angeles,CA
Summary
Professionally seeking to build a long-term career with the opportunity to use my skills in the best possible way for achieving goals and offering personal achievement in which I can exercise my administrative and organizational skills.
Overview
29
29
years of professional experience
Work History
Sales Account Manager/Customer Service
Pacific Spice Company Inc.
03.2017 - Current
- Identify new business opportunities through order processing to product delivery.
- Develop and maintain strong working relationships within assigned territory approximately 100 accounts.
- Coordinate with internal teams' buyers/procurement department to facilitate prompt delivery of client seasonings/custom blends.
- Meet with customers to discuss and ascertain needs, and expectations tailor solutions and close deals.
- Monitor sales once completed, implement quick and effective problem resolutions.
- Forecasts market trends.
- Contacted 100+ of new and existing customers to discuss new products and services.
Property Manager
Cudahy Rentals'
06.2014 - Current
- Coordinate appointments to show market properties.
- Coordinate with legal counsel to resolve tenant disputes.
- Monitor timely receipt and reconciliation of rent collections.
- Verify income, assets, and expenses, and complete file tracking sheet for each applicant.
- Maintain operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Collect and maintain careful records of rental payments and payment dates.
- Deliver emergency 24-hour on-call service for tenants on building issues.
- Communicate effectively with owners, residents, and on-site associates.
- Conduct regular inspections of both interior and exterior of properties for damage.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handyman
Administrative Assistant to the CEO
Onstage Rehearsal Studios,
05.2004 - 01.2014
- Developed and implemented operating policies to support organizational objectives.
- Worked directly with CEO and directors to develop business plans and implement new processes and policies.
- Executed performance management process, evaluating progress against goals and developing workable solutions.
- Developed competitive benefits packages and managed benefits administration and oversight.
- Oversee risk management and legal activities, including contracts and partnership agreements with clients.
- Direct facility growth and recommend strategies based on operational statistics and market needs and trends.
- Reduced costs by improving efficiency across the board and renegotiating key contracts with favorable pricing structures.
- Managed administrative work, cash flow, and daily activities during business hours.
- Organized database, payroll preparation, and expense reports. Handled multiple projects and daily office activities.
- Video Production, Audio Recording, Concert Backline, Rehearsal Studios Postproduction, CD/DVD Duplication.
Order Dept. Manager /Customer Service Specialist
SRP-Mahar Fiesta Concessions Corporation
08.1994 - 05.2004
- Managed administrative work and data entry for customers and sales representatives.
- Daily operations and special projects in fast-paced work environments.
- Prepare billing for accounting, handle general office responsibilities.
- Communicated policy updates, answered questions and monitored compliance.
- Improved employee skills, increased team value, and cultivated leadership potential through motivation and training.
- Managed employee performance through coaching, and counseling.
- Directed and assisted with meeting specific team project goals.
- Coordinate daily with warehouse personnel regarding shipment prioritization and inventory control.
- Tracked labor, sales, and inventory and manage operations to maximize returns.
Education
Bachelor of Arts - Bachelor's Degree in Business Marketing
UC
Irvine, CA06.1997
Medical Biller & Coder Diploma - Medical Biller & Coder Program
Downey Adult School Career & Education Center
Downey, CA12.2014
Certificate of Accomplishment - Leadership & Personal Development Training
Choice Center Leadership University
Las Vegas, NV10.2010
Skills
Communication
Sales / Customer Service
Leadership
Management
Strategy
Microsoft Office
Customer Relationship Management (CRM)
In store activations
Volunteer: Los Angeles Regional Food Bank
- Prepared and packaged boxes during box assembly line phase.
- Packaged up nonperishable food items for food bank visitors.
- Accurately weighed incoming and outgoing food.
- Maintained accurate log of in-stock food supply and restocked shelves as inventory.
- Loaded completed boxes onto pallets prior to departure.
Timeline
Sales Account Manager/Customer Service
Pacific Spice Company Inc.
03.2017 - Current
Property Manager
Cudahy Rentals'
06.2014 - Current
Administrative Assistant to the CEO
Onstage Rehearsal Studios,
05.2004 - 01.2014
Order Dept. Manager /Customer Service Specialist
SRP-Mahar Fiesta Concessions Corporation
08.1994 - 05.2004
Bachelor of Arts - Bachelor's Degree in Business Marketing
UC
Medical Biller & Coder Diploma - Medical Biller & Coder Program
Downey Adult School Career & Education Center
Certificate of Accomplishment - Leadership & Personal Development Training
Choice Center Leadership University
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