Lorie Roark
Hickory ,NC
Summary
Skilled in client rapport, consistently achieving top customer ratings through attentive service and friendliness. Excelling in customer service and organization, ensuring impeccable operations with positive customer experience. Ability to maintain cleanliness in workplace environment and appropriate interactions with staff.
Overview
3
3
years of professional experience
Work History
Service Advisor
Master Tech Auto Shop
05.2024 - Current
- Maintained high customer satisfaction standards.
- Achieved high customer ratings by being consistent and attentive with their needs.
- Coordinated effectively with customers regarding scheduling, pricing, and aspects related to the repairs on their vehicles.
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 05.2024
- Properly labeled and stored to ensure fresh and in date ingredients presented to customers.
- Performed serving, cleaning and stocking to company standards and provided customer satisfaction.
- Accurately operated cash register and safe during payments and cash drops.
Front End Cashier
Food Lion
05.2023 - 08.2023
- Provided each customer with answers to questions surrounding pricing followed with accurate receipts for possible returns.
- Developed rapport with regular customers through genuine conversation, and still maintain relationships with previous customers.
- Maintained order and cleanliness at register and end caps of register.
Education
GED - GED
Catawba Valley Community College
Hickory, NC10.2023
Skills
- Customer Service
- Multitasking and Organization
- Client rapport
Timeline
Service Advisor
Master Tech Auto Shop
05.2024 - Current
Front End Cashier
Food Lion
05.2023 - 08.2023
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 05.2024
GED - GED
Catawba Valley Community College
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