Lorie Tibbs
Springfield,United States
Summary
Adept Patient Care Technician with a proven track record at Memorial Hospital West, where I enhanced patient satisfaction and streamlined nurse workflows. Skilled in phlebotomy techniques and demonstrating exceptional adaptability, I significantly contributed to a collaborative, efficient healthcare environment. My commitment to infection control and patient-centered care stands out, underscoring my dedication to advancing health outcomes.
Overview
1
1
year of professional experience
Work History
Patient Care Technician
Memorial Hospital West
04.2023 - 05.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Transported patients between rooms and appointments or testing locations.
Unit Clerk
Memorial Hospital West
06.2023 - 04.2024
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Provided clerical support, addressing routine, and special requirements.
- Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Arranged discharges and patient transportations.
- Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
- Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
- Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
Education
GED - General Education
Black Hawk College East Campus
Rt.78 Kewanee IL 02.1992
CNA - Nursing Assistance
Black Hawk College East Campus
Kewanee, IL11.1990
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Blood Glucose Monitoring
- Catheter Care
- ADL support
- Specimen Collection
- Phlebotomy Techniques
- Professional Bedside Manner
- Emergency Response
- Patient Services
- Adaptable
- Feeding Assistance
- Data Collection
- Mobility Assistance
- Clinical Training
- Information Protection
- Infection prevention
- Medical Equipment Operation
- Hospice and palliative care
Accomplishments
I have worked in healthcare for 35 yrs now I have worked many places as I worked agency and I also worked as a bath aide for Henry/Stark counties I am efficient, compassionate and compassionate and caring
Timeline
Unit Clerk
Memorial Hospital West
06.2023 - 04.2024
Patient Care Technician
Memorial Hospital West
04.2023 - 05.2024
GED - General Education
Black Hawk College East Campus
CNA - Nursing Assistance
Black Hawk College East Campus