Lorie Vacanti
Omaha,NE
Summary
Obtain a positive with a team-oriented company that will present on-going professional challenges to allow me to contribute to growth and success of the organization
Dependable hospitality professional prepared for dynamic role in bar support. Known for fostering teamwork and ensuring smooth service flow in high-energy settings. Focused on effective communication and adaptability, ensuring positive experience for both staff and patrons.
Overview
19
19
years of professional experience
Work History
Bartender Assistant
Stir Cove at Harrahs
05.2024 - Current
- Assisted bartenders in preparing and serving beverages to enhance customer satisfaction.
- Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
- Stocked and organized supplies, improving efficiency during peak service hours.
- Collaborated with team members to deliver exceptional service during events and busy nights.
- Trained new staff on bar procedures, fostering a cohesive work environment.
- Monitored inventory levels, facilitating timely reordering of bar supplies for uninterrupted service.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
Server
Top Golf
02.2020 - Current
- Ensure great dining experience for guests through attentiveness and excellent customer service. Quick decisions and have interpersonal skills. Adhere to timings standards for products and services. Serve customers in an accommodating manner. Assistant in keeping the facility clean and safe. Provide responsible service of alcoholic beverages.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with team to maintain efficient workflow during peak hours, enhancing overall service speed.
- Trained new staff on menu offerings and service protocols, improving onboarding process.
- Managed multiple tables simultaneously, demonstrating strong multitasking abilities and attention to detail.
- Resolved customer complaints swiftly, maintaining positive dining experiences and fostering loyalty.
- Implemented upselling techniques that increased beverage sales and enhanced guest experiences.
- Coordinated with kitchen staff to ensure timely order delivery and accuracy of food presentation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Lead/Quality Control
Tri-V Tool
02.2007 - Current
- Manufacturing professional- responsible for supervising and coordinating the activities of workers to meet required standards of finished products. Ensure compliance of safety regulations.
- Forklift Certified and RAS Certified
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
Bryan High School
01.2003
Skills
- Cleanliness maintenance
- Order taking
- Drink presentation
- Menu development
- Alcohol safety
- Supply replenishment
- Equipment handling
- Catering experience
- Multitasking Abilities
Ability Summary
Strong problem-solving skills, maintain consistency and reliability with customer service skills.
Timeline
Bartender Assistant
Stir Cove at Harrahs
05.2024 - Current
Server
Top Golf
02.2020 - Current
Lead/Quality Control
Tri-V Tool
02.2007 - Current
High School Diploma -
Bryan High School