Lorie Michelle McCool
Philadelphia,MS
Summary
Accomplished entrepreneur with a proven track record in business management and customer/employee relations, significantly increasing revenues through strategic planning and operational efficiency. As Self Employed, I have led New Beginnings Adult Day Care and Philadelphia Transit to financial growth, leveraging skills in financial management and relationship building. I have expertise in navigating economic challenges and fostering strong client partnerships.
Overview
16
16
years of professional experience
Work History
Philadelphia Transit Owner/Pres., Bd of Directors
Self Employed
10.2021 - Current
- Oversee day-to-day business operations.
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consult with customers to assess needs and propose optimal solutions.
- Hire train, and manage a high-performing team of employees dedicated to achieving company goals.
- Establish foundational processes for business operations.
- Achieve financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhance operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigate challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensure regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Implement marketing strategies to increase brand awareness and attract new customers.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
New Beginnings Adult Day Care: Owner/Administrator
Self Employed
04.2008 - Current
- Manage day-to-day business operations.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
- Work closely with the Mississippi Division of Medicaid to stay abreast of industry related changes and implement necessary policies or procedures as needed
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hire, train, and manage a high-performing team of employees dedicated to achieving company goals.
- Establish foundational processes for business operations.
- Evaluate industry competition regularly to maintain a competitive advantage in the marketplace.
- Use knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Successfully navigate challenging economic conditions by making informed decisions that protect the business''s financial stability.
- Enhance operational efficiency and productivity by managing budgets, accounts, and costs.
- Serves as Secretary of the Mississippi Association of Adult Day Care Board of Directors
- Works directly as a liaison for Mississippi Adult Day Cares with Lobbyists and State Representatives
Education
Associate of Science - Nursing
Meridian Community College
Meridian, MS1994
Associate of Applied Science - Business
East Mississippi Community College
Scooba, MS1990
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Business Management
- Business Planning
- Strategic Planning
- Staff Management
- Financial Management
- Business Development
- Business launch
- Contract Management
- Budget Development
- Decision-Making
- Purchasing and planning
- Budget Control
- Operations Oversight
- Cost Control
- Business Growth Initiatives
- Organizational Structuring
Accomplishments
- Developed policies and procedures prior to the opening of New Beginnings Adult Day Care in 2008 to ensure compliance with the Mississippi Division of Medicaid
- Maintained numerous certifications throughout the operation of New Beginnings Adult Day Care
- Selected in 2013 and currently serves as the Secretary of the Board of Directors for the Mississippi Association of Adult Day Cares
- Developed and opened a 2nd New Beginnings Adult Day Care facility in Meridian, Ms in 2017
- Collaborated with a team of myself and one other in the development of Philadelphia Transit
- Developed and retained a contract of revenue with Medicaid Transportation Services (MTM), ModivCare and Neshoba County General Nursing Home for Philadelphia Transit
- Developed and maintain a rapport with the Philadelphia Board of Aldermen as well as the Neshoba County Board of Supervisors to promote local governmental support for Philadelphia Transit
Timeline
Philadelphia Transit Owner/Pres., Bd of Directors
Self Employed
10.2021 - Current
New Beginnings Adult Day Care: Owner/Administrator
Self Employed
04.2008 - Current
Associate of Science - Nursing
Meridian Community College
Associate of Applied Science - Business
East Mississippi Community College