Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
35
35
years of professional experience
Work History
Supervisor
Northern Light Eastern Maine Medical Center
01.2015 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Adaptable and proficient in learning new concepts quickly and efficiently.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Surgical scheduler for 6 vascular surgeons
Patient Care Representative
Optum
02.2022 - Current
Greeted and assisted patients with registration process in busy emergency department.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Verified patient insurance eligibility and entered patient information into system.
Worked well in a team setting, providing support and guidance.
Lead Practice Scheduler
EMMC Vascular Care
01.2010 - 01.2015
Coordinating of front office staff including PEP approvals and payroll
All surgical scheduling
Coordinates and maintains schedules of the 13 VCOM Providers including payroll
Trains/orients all new administrative employees
Preparation/implementing of call schedules.
Office Coordinator
St. Joseph Hospital/Maine Center for Osteoporosis
01.1995 - 12.2010
Perform wide variety of administrative and accounting duties in support of Center
Maintain all financial records for Center
Complete all regulatory documents and budgets for all clinical trials
Process all documents; i.e
Purchase orders, invoices, and administrative documents in connection with day to day operations of Center
Perform all medical receptionist duties including greeting and announcing patients, processing necessary paperwork, and answering incoming calls
Oversee all clinical trials with assistance of study coordinators and make report to Medical Director on daily or weekly basis
Recorder of Institutional Review Board meetings including taking and processing of minutes
Medical Assistant for three physicians in Medical Director's clinical practice
Duties include: maintaining all medical records, performing all billing functions, overseeing all scheduling of tests and outside referral appointments, refilling of all patient prescriptions, handling all patient calls, patient registration and dictation
Also phlebotomy, performing EKG's and administering SubQ medication injections
Preparation of Medical Director's reappointment papers for medical facilities and recredentialing for insurance companies
Maintain all tax preparation documents and coordinate with Medical Director's personal accountant
Prior to dictation being sent out to transcription I was responsible for doing all clinic dictation.
Secretary to the Controller
St. Joseph Hospital
1 1993 - 1 1995
Coordinated Pension Committee quarterly meetings including taking and processing of minutes
Performed wide variety of administrative and accounting duties in support of Controller, including dictation and typing
Preparation of weekly payroll analysis and weekly executive report outlining organizations financial position
Preparation of monthly statistical data and daily cash analysis report
Solved problem invoices and assisted with the input of invoices
Assisted Controller in various monthly AP and Payroll comparison reports.
Certified Teller
United Bank
01.1989 - 01.1993
Performed numerous banking transactions for customers
Supervised weekend teller rotation
Coordinated money shipments and orders through the Federal Reserve of Boston
Performed all new account transaction for new customers.
Education
High School Diploma -
Bucksport High School
Bucksport, ME
05.2001 -
Software
Microsoft 365
Tiger Connect
API
Cerner/Citrix
IQueue
Agfa Enterprise Imaging
Tiger Text
Experian
Skills
Data Entry and 10-Key
Accomplishments
Perfect attendance for 14+ years
Publications
Black DM, Greenspan SL, Ensrud KE, Palermo L, McGowan JA, Lang TF, Garnero P, Bouxsein ML, Bilezikian JP, Rosen CJ 2003 The effects of parathyroid hormone and alendronate alone or in combination in postmenopausal osteoporosis. N Engl J Med 349:1207-15
Registered Nurse, Emergency Department at Northern Light Eastern Maine Medical CenterRegistered Nurse, Emergency Department at Northern Light Eastern Maine Medical Center
Clinical Professional Development Practitioner at Northern Light Eastern Maine Medical CenterClinical Professional Development Practitioner at Northern Light Eastern Maine Medical Center