Summary
Overview
Work History
Education
Skills
Timeline
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Lori J. Choi

Brooklyn,NY

Summary

Motivated and driven individual, with extensive experience in the customer service field ranging from beauty to hospitality. NYS Licensed Esthetician with over 700 hours of professional training in skincare and cosmetics. Over 10 years of experience in the hospitality industry as a service-driven professional with extensive knowledge on food and beverage. Currently looking for new opportunities to branch out and expand current customer service skillset.

Overview

10
10
years of professional experience

Work History

Server

Le Fond
09.2020 - Current
  • Solo server in a fast-paced, small restaurant with excellent and efficient service.
  • Extensive wine and food knowledge, educated customers on a primarily French menu, and enabled speedy turnaround of tables.

Esthetician

Beauty By Lori Jay LLC
08.2020 - Current
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality and offer customized facials based on assessments.
  • Advised clients on proper skincare regimes and products to use to benefit the overall health of their skin.
  • Provided progressive treatments to reach skincare goals.

Skin Therapist

Heyday Wellness
06.2021 - 06.2023
  • Offered customized facials and education based on skincare goals of client, as well as needs of skin.
  • Recommended and sold various retail skincare items for at-home use to further benefit the health and goals of skin.

Floor Supervisor

Caffe Union
01.2014 - 06.2019
  • Provided excellent customer service to diners by having an extensive knowledge of the menu in order to inform customers of all items on the menu.
  • Trained new employees and delegated floor tasks.

Color Consultant

Sephora
01.2017 - 09.2018
  • Provided clients with assistance about products based on the desired look.
  • Emphasized client education and product knowledge during customized makeovers.

Education

NYS Esthetics License -

Christine Valmy International School For Esthetics
New York, NY
05-2020

Bachelor of Arts - Psychology

San Francisco State University
San Francisco, CA
12-2014

Skills

  • Efficient and results driven
  • Building and maintaining positive client relationships,
  • Leadership skills and employee training
  • Problem-solving abilities and collaboration talent

Timeline

Skin Therapist

Heyday Wellness
06.2021 - 06.2023

Server

Le Fond
09.2020 - Current

Esthetician

Beauty By Lori Jay LLC
08.2020 - Current

Color Consultant

Sephora
01.2017 - 09.2018

Floor Supervisor

Caffe Union
01.2014 - 06.2019

NYS Esthetics License -

Christine Valmy International School For Esthetics

Bachelor of Arts - Psychology

San Francisco State University

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Lori J. Choi