Lori Long
Blacklick,Ohio
Summary
Well-qualified and compassionate Human Resources Manager/Director with proven success in optimizing operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Skilled at building employee-centric cultures, promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Manager
ClearPath Utility Solutions, LLC
05.2024 - Current
- Newly created Human Resources role within the organization. Implemented policy and procedure, forms and basic functionality of the Human Resources role.
- Maintained payroll and benefits administration for employees in Ohio, North Carolina, and South Carolina.
- Completed 2025 budget based on company needs
- Organized and led staff orientation programs and training.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Revamped onboarding process and implemented 30-60-90 onboarding program.
- High level of recruiting to optimize workforce talent.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Structured compensation and benefits according to market conditions and budget demands.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Distributed employee engagement surveys to identify areas of improvement.
Human Resources Director
Renascent Protection Solutions
09.2023 - 05.2024
- Managing all Human Resource functions for a company of 78 employees and assisting a parent company of 13
- Complete bi-weekly payroll through ADP Workforce Now
- Handle all FMLA claims and compliance
- Restructured Human Resources Forms Library
- Trained new department managers in management style techniques
- Administered DISC assessments to management team
- New hire orientations, layoffs, and terminations
- Completed 2024 budgets
- Completed year end 2023 salary assessment and 2024 salary forecasting to determine and administer increases, bonuses, and COLA raises for employees
- Performed year end employee and manager reviews
- Benefits open enrollment and completion (March 2024)
Human Resources Manager
Lehman Daman Construction
06.2015 - 09.2023
- Human Resources department of one for a company of 50 employees
- Completed weekly payroll processing and made necessary tax payments
- Administered the employee benefits program
- Assessed compensation structures based on current market trends
- Performed new hire orientation programs, stay interviews, exit interviews and employee training to promote collaboration and developmental growth
- Motivated and engaged employees through social events, incentive programs and constructive feedback surveys while promoting positive work culture
- Facilitated onboarding through a 30-60-90 program I designed, to bolster positional knowledge and skillset, setting up new employees for success
- Delivered companywide programs and services that foster and advance workplace diversity, equity, inclusion, and respect
- Monitored and investigated all employee and management claims involving performance issues, grievances, disputes, and harassment
- Worked with the leadership team on benefit analysis, budget reconciliations, corrective planning, and big picture data capturing to make strategic business decisions
- Leveraged cost-effective digital systems to manage HR functions and reduce redundancy through the following platforms: Bamboo, Zenefits, Aida Forms, EASE Benefits, MY 90, Loom, and Foundation Software
- In house recruitment efforts to attract and retain talent through media outlets, social media, outside recruiter assistance, local communities, and job fairs
- Developed and maintained operational standards and assisted leadership with training to improve organizational directives, culture, and growth
- Served as a representative in various civic and community functions to enhance community awareness, company image, and develop additional business
- Completed month end accounting closures, bank reconciliations for three separate accounts as well as completed general ledger reconciliation, and year-end tax processing (W2's, 1099's and federal/municipal tax filings)
- Managed employee H.S.A accounts, 401(k) profit sharing and safe harbor testing
- AR and AP functions processing (i.e.) invoice coding, data entry, bill payments, deposit entry and collections
- Directly managed administrative staff as well as being an operational liaison.
Maintenance and Facilities Manager
Colliers International (REMS)
05.2012 - 06.2015
- Managed maintenance technician staff of 25-35, created work schedules, distributed assignments, and supervised day-to-day operations
- Monitored safety compliance to maintain OSHA standards
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity
- Effective filing and record keeping of client's certificates of insurance, W9's and workers compensation certifications
- Completed reviews, new hire onboarding and processed terminations
- Liaison between maintenance staff, Project Managers, and customers
- Assisted technicians with problematic situations with customers to quickly rectify issues
- Supported and assisted on property inspections with city officials
- Maintained relationships with multiple vendors
- Hosted monthly meetings for effective departmental communication
- Utilized accounting software, Nexus, for billings and collections
- Developed, implemented, and maintained work order system, IMPAK
- Controlled building security and access over multiple properties.
Skills
- Compensation and Benefits Management
- Workforce Improvements
- HRIS Systems (Bamboo, ADP WFN, Paylocity, Paycor)
- Labor Relations
- Risk Management
- Recruitment and Retention
- Total Rewards
- Diversity, Equity, and Inclusion
- Corporate Social Responsibility
- Microsoft Office / 365 / Teams
- Strategic Leadership Development
- Performance Assessment
- Compensation Structuring
- Payroll Administration
- Accounting (AR, AP)
- Employee Handbook Development
- Dispute Mediation
Certification
- SHRM-CP - SHRM Certified Professional
- PHR - Preofessional HR Certification Institute
- aPHR - Associate Professional HR Certification Institute
- Notary Public, State of Ohio
Affiliations
- Society for Human Resources Management
- Human Resources Standard Institute
- Human Resources of Central Ohio
- Ohio Society for Human Resources
- HR Professionals Institute
- Builders Exchange of Central Ohio
Hobbies and Interests
- Spending time with my family
- Traveling to new places
- Meeting new people
- Reading and writing
Timeline
Human Resources Manager
ClearPath Utility Solutions, LLC
05.2024 - Current
Human Resources Director
Renascent Protection Solutions
09.2023 - 05.2024
Human Resources Manager
Lehman Daman Construction
06.2015 - 09.2023
Maintenance and Facilities Manager
Colliers International (REMS)
05.2012 - 06.2015
- SHRM-CP - SHRM Certified Professional
- PHR - Preofessional HR Certification Institute
- aPHR - Associate Professional HR Certification Institute
- Notary Public, State of Ohio
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