Lorima Thomas
Bronx,New York
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Crew Member and Cashier
Golden Krust
12.2022 - 12.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Cyber Security
St. John's University
Jamaica, NY06.2027
High School Diploma -
Cardinal Spellman High School
Bronx, NY06.2023
Skills
- Beverage Preparation
- Customer Engagement
- Inventory Restocking
- Telephone Etiquette
- Interactive Communication Skills
- Heavy Lifting
- Time Management
- Taking Orders
- Inventory Counts
- Clear Communication
- Customer Service
Timeline
Crew Member and Cashier
Golden Krust
12.2022 - 12.2023
Cyber Security
St. John's University
High School Diploma -
Cardinal Spellman High School