Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorin Kinikini

West Valley City,UT

Summary

Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.

Overview

21
21
years of professional experience

Work History

Office Administrator

8 Rocks
West Valley City, Utah
01.2021 - Current
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Completed and mailed contracts, invoices or checks.
  • Computed, recorded and proofread data or reports.
  • Performed data entry tasks into various computer systems accurately and efficiently.

Office Manager

Moose Construction
West Valley City, UT
03.2023 - 10.2024
  • Managed office budget to handle inventory, postage and vendor services.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Monitored inventory levels and placed orders when needed.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Provided training to new hires on office policies and procedures.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Managed office inventory and placed new supply orders.

HomeMaker

Homemaker self
West Valley City, UT
12.2005 - 12.2020
  • Managed household and upbringing of five children.

Customer Service Representative

Teleperformance USA
Salt Lake City, UT
11.2003 - 12.2005
  • Delivered knowledgeable service to address and solve issues effectively.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

High School Diploma -

Granger High School
West Valley City
06-2003

Skills

  • Telephone reception
  • Scheduling
  • Database entry
  • Administrative support
  • Scheduling appointments
  • Verbal communication
  • Inbound phone call handling
  • Managing office supply inventory
  • Supply inventory
  • Document management
  • Customer RMA management
  • De-escalation techniques
  • Problem-solving
  • Call center experience
  • Customer relations
  • Quality control

Timeline

Office Manager

Moose Construction
03.2023 - 10.2024

Office Administrator

8 Rocks
01.2021 - Current

HomeMaker

Homemaker self
12.2005 - 12.2020

Customer Service Representative

Teleperformance USA
11.2003 - 12.2005

High School Diploma -

Granger High School

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Lorin Kinikini