Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Writing
Interests
Timeline
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Lorin Reboiro

Idaho Falls,ID

Summary

Adept at enhancing vehicle safety and functionality, my tenure at Teton Toyota honed my skills in vehicle inspection and customer service. Leading with a high-energy attitude, I excelled in preventive maintenance and building customer rapport, ensuring a 20-36 point inspection standard and fostering repeat business through consultative sales and effective dispute resolution.

Overview

2
2
years of professional experience

Work History

Lube Tech

Teton Toyota
04.2024 - Current
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Checked fluids, tires, brakes, and other systems as part of [ 20 - 36] -point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Greeted customers and answered questions about oil changes and other services.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.

ARMY Active/National Guard

ARMY
08.2023 - Current

ARMY Both Active an Now National guard.

11B Infantry men. qaulified for highly active missions.

currently attending National guard.


- In charge of Unites states defense against Foreign and domestic invaders.

- Leading and taking upon missions that require Heighten attention and training

- Tip the of spear and first to see combat in any disasters or wars

Sales Associate

Sunglass Hut - Luxottica
06.2022 - 07.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Developed strong rapport with customers and created positive impression of business.

Education

High School Diploma -

South Fremont High School
Saint Anthony, ID
04-2017

Skills

  • Battery Installation
  • Vehicle Inspection
  • Calibrating systems
  • Coolant flushes
  • Safety Compliance
  • Replacing parts
  • Preventive Maintenance
  • Safety Checks
  • Parts Ordering
  • Tire Changing and Rotation
  • Multi-point inspection
  • Documentation skills
  • Complaint resolution
  • Product Knowledge
  • Information Security
  • Consultative Sales
  • Tracking complaints
  • Active Listening
  • Brand representation
  • Shipping and receiving understanding
  • Sales closing
  • Customer Service
  • High-energy attitude
  • Client Relations
  • Product Sales
  • Customer consulting
  • Dispute Resolution
  • Quality Control
  • Store maintenance
  • Retail sales customer service
  • Team Development
  • Retail store support
  • Strategic sales knowledge
  • Warranty Service
  • Warehousing functions

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Achieved "Monthly Sale Goals" through effectively helping with "Customer service" and Providing "Professional Knowledge" of Products.

Affiliations

  • ARMY

Writing

Currently in training to be qualified to write, direct and produce stories for small revenue companies, comic creators, Entertainment industry companies and Myself book content creation

Interests

Currently interested in schools provided by the Military

Timeline

Lube Tech

Teton Toyota
04.2024 - Current

ARMY Active/National Guard

ARMY
08.2023 - Current

Sales Associate

Sunglass Hut - Luxottica
06.2022 - 07.2023

High School Diploma -

South Fremont High School
Lorin Reboiro