Lorin Zebari
Nashville,TN
Summary
Dynamic Instagram Manager with a proven track record at The Fashion Society UTK, enhancing customer satisfaction and team performance. Expert in digital media and strategic thinking, proficient at resolving issues and boosting engagement. Skilled in advertising sales and communication, consistently achieving goals with creativity and leadership.
Overview
6
6
years of professional experience
Work History
Instagram Manager/Social Media Content Creator
The Fashion Society UTK
08.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Sales Associate
Nordstom
06.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Manages approximately 15 incoming calls per day from customers.
Volunteer
Food Bank
08.2018 - 02.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Bachelor of Arts - Advertising
The University of Tennessee, Knoxville
Knoxville, TN05.2025
Skills
- Team Leadership
- Advertising
- Communication
- Digital Media
- Media Strategy
- Strategic Thinking
- Beauty
- Resolving issues
- Creative Briefs
- Advertising Sales
Additional Information
Computer: Adobe Acrobat, Indesign, Photoshop, Powerpoint, Excel
Languages
English
Native or Bilingual
Kurdish
Native or Bilingual
Timeline
Instagram Manager/Social Media Content Creator
The Fashion Society UTK
08.2023 - Current
Sales Associate
Nordstom
06.2022 - 08.2022
Volunteer
Food Bank
08.2018 - 02.2019
Bachelor of Arts - Advertising
The University of Tennessee, Knoxville
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