Lorinda Feldman
Red Wing,MN
Summary
Proven track record in enhancing customer satisfaction and sales at St. James Hotel through expert mixology and engaging customer service. Skilled in maintaining high cleanliness standards, as demonstrated in roles with Musty-Barnhart Insurance and Siewert Construction. Adept at multitasking and inventory management, consistently anticipating guest needs to boost repeat business.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Cleaner
Musty-Barnhart Insurance
11.2023 - Current
- Maintained cleanliness of furniture, surfaces, and equipment.
- Disinfected bathrooms and kitchens consistently.
- Ensured a tidy workspace by regularly vacuuming and mopping floors.
Office Building Cleaner
Siewert Construction
06.2023 - Current
- Maintained cleanliness of lobby and reception areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned floors by vacuuming and mopping.
Head Bartender
St. James Hotel
Red Wing, Minnesota
07.2009 - 10.2024
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Served high customer volumes during special events, nights, and weekends.
- Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
Education
Fashion Management And Merchandising
Alexandria Technical College
Alexandria, MNSkills
- Strong multitasking
- Highly reliable
- Team player attitude
- Customer-Focused Approach
- Proficient in mixology
- Strong Retention Skills
Certification
AST-MINNESOTA ALCOHOL SERVER TRAINING
Timeline
Office Cleaner
Musty-Barnhart Insurance
11.2023 - Current
Office Building Cleaner
Siewert Construction
06.2023 - Current
Head Bartender
St. James Hotel
07.2009 - 10.2024
Fashion Management And Merchandising
Alexandria Technical College
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